Operations Consultant - Full Time

Sephora USA; Dieppe; On-site; CAD 24,000 - 30,000; Full time

Benefits offered by this job

Bonus opportunities

Benefits program

Learning and development initiatives

Job summary

Sephora Canada in Moncton, NB is seeking an Operations Consultant to partner with the Operations Supervisor to maintain stockroom organization and update merchandise. You will deliver friendly, knowledgeable client service during store hours and support training for cashiers on POS/MPOS.

Responsibilities include processing shipments, organizing stock, ensuring merchandising standards, and assisting with inventory control while maintaining safety and tidiness.

Qualifications

• 1-2 years of retail/client service experience, preferably in stockroom.
• Good computer, arithmetic and organizational skills.
• Ability to multi-task with strong communication.
• High School diploma or equivalent.
• Flexible availability including evenings, weekends and holidays.

Responsibilities

• Provide friendly, professional customer service during store hours.
• Assist in training other cashiers and consultants on POS/MPOS.
• Maintain cleanliness and organization in the cashier zone.
• Support merchandising concepts and stockroom organization.
• Process shipments and stock transfers per standards.
• Report inventory issues to supervisor and assist in inventory control.
• Cross-train in cashier functions.

Skills

Retail experience

Stockroom experience

Computer skills

Arithmetic

Organizational skills

Multitasking

Time management

Problem solving

Communication skills

Education

High School diploma or equivalent

Tools

POS / MPOS systems

Job description

Job ID: 299269Store Name/Number: NB-Moncton (0570)Address: 477 Paul St., Moncton, NB E1A 4X5, Canada (CA)Full Time/Part Time: Full TimePosition Type: RegularVacancy Status: This position is for an existing, open vacancyThe Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates.ESSENTIAL DUTIES AND RESPONSIBILITIESClient ServiceProvide friendly, professional and knowledgeable service to clients as needed during store business hours.Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS.Store PresentationAssist in maintaining standards of cleanliness and organization within the cashier zone.Be aware of and assist in maintaining SEPHORA’s merchandising concepts.Participate in programs to reduce shortage/loss.Merchandising and OperationsPerform shipment receipt and processing in a timely manner.Organize and maintain stockroom per company standards.Process transfers, damages and testers per company standards.Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor.Ensure safety and tidiness standards are respected and maintained at all times.Communicate inventory issues/concerns to Supervisor (s), Assistant Manager(s) or Store Manager.Ensure compliance with sampling policies and procedures.Participate in inventory control.Designated consultants will be cross-trained in cashier functions.EXPECTED SKILLS AND QUALIFICATIONS1-2 years of retail/client service industry experience, preferably in a stockroom capacity.Possess good computer, arithmetic and organizational skills.Ability to multi-task, while being attentive to the needs of clients and the business.Effective time management, problem solving and communication skills.A High School graduate or equivalent.Flexible availability including evenings, weekends and holidays is required.ADDITIONAL INFORMATIONPhysical Requirements:Work in a fragrance filled environment.Lift and carry up to 50 pounds.Bend and stretch to stock shelves.MEANINGFUL REWARDSThe compensation ranges between CAD$17.65 - CAD$22.05/hr. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.