Operations Consultant - Full Time

sephora.com; Calgary; Sur place; CAD 23 000 - 28 000; Plein temps

Avantages offerts par ce poste

Performance-based bonus opportunities

Competitive benefits program

Robust learning and development

Résumé du poste

Sephora Canada is seeking an Operations Consultant to partner with the Operations Supervisor to maintain stockroom organization and merchandise updates at AB-Market Mall in Calgary. This full-time role focuses on client service, inventory accuracy, and stockroom efficiency.

You will assist in cashier training, process shipments, organize stock, and ensure merchandising concepts are followed. Flexible availability including evenings, weekends, and holidays is required.

Qualifications

• 1-2 years retail/client service experience, preferably in a stockroom capacity.
• Good computer, arithmetic and organizational skills.
• Ability to multi-task while attending to clients and the business.
• Effective time management, problem solving and communication skills.
• High School graduate or equivalent.
• Flexible availability including evenings, weekends and holidays.

Responsabilités

• Provide friendly, professional and knowledgeable service to clients during store hours.
• Assist in training cashiers and consultants on POS and MPOS.
• Assist in maintaining cleanliness and organization within the cashier zone.
• Be aware of and support SEPHORA merchandising concepts.
• Participate in programs to reduce shortage/loss.
• Perform shipment receipt and processing in a timely manner.
• Organize and maintain stockroom per company standards.
• Process transfers, damages and testers per company standards.
• Check in visual elements and report missing/damaged pieces to Operations Supervisor.
• Ensure safety and tidiness standards are respected.
• Communicate inventory issues to Supervisors/Store Manager.
• Ensure compliance with sampling policies and procedures.
• Participate in inventory control.
• Designated consultants to be cross-trained in cashier functions.

Connaissances

Retail experience

POS training

Arithmetic skills

Organizational skills

Multitasking

Time management

Communication skills

High School diploma

Evenings/weekends/holidays

Formation

High School diploma or equivalent

Outils

POS system

MPOS training

Description du poste

Job ID: 298763

Store Name/Number: AB-Market Mall (0512)

Address: 3625 Shaganappi Trail NW, Calgary, AB T3A 0E2, Canada (CA)

Full Time/Part Time: Full Time

Position Type: Regular

Vacancy Status: This position is for an existing, open vacancy

The Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Client Service

• Provide friendly, professional and knowledgeable service to clients as needed during store business hours.
• Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS.

Store Presentation

• Assist in maintaining standards of cleanliness and organization within the cashier zone.
• Be aware of and assist in maintaining SEPHORA's merchandising concepts.
• Participate in programs to reduce shortage/loss.

Merchandising and Operations

• Perform shipment receipt and processing in a timely manner.
• Organize and maintain stockroom per company standards.
• Process transfers, damages and testers per company standards.
• Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor.
• Ensure safety and tidiness standards are respected and maintained at all times.
• Communicate inventory issues/concerns to Supervisor (s), Assistant Manager(s) or Store Manager.
• Ensure compliance with sampling policies and procedures.
• Participate in inventory control.
• Designated consultants will be cross-trained in cashier functions.

EXPECTED SKILLS AND QUALIFICATIONS

• 1-2 years of retail/client service industry experience, preferably in a stockroom capacity.
• Possess good computer, arithmetic and organizational skills.
• Ability to multi-task, while being attentive to the needs of clients and the business.
• Effective time management, problem solving and communication skills.
• A High School graduate or equivalent.
• Flexible availability including evenings, weekends and holidays is required.

ADDITIONAL INFORMATION

Physical Requirements:

• Work in a fragrance filled environment.
• Lift and carry up to 50 pounds.
• Bend and stretch to stock shelves.

MEANINGFUL REWARDS

The compensation ranges between CAD$17.00 - CAD$20.00/hr. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.