Operations Consultant - Full Time

Sephora USA; Calgary; Sur place; CAD 23 000 - 28 000; Plein temps

Avantages offerts par ce poste

Performance-based bonus opportunities

Competitive benefits program

Robust learning and development

Résumé du poste

Sephora is seeking an Operations Consultant to support stockroom organization, merchandise updates, and store operations at our Calgary location. You will assist in training cashiers on POS/MPOS, uphold merchandising standards, and participate in inventory control while delivering friendly, efficient client service throughout store hours.

The role requires 1–2 years in retail or client service, strong math and organizational skills, and a flexible schedule including evenings and weekends.

Qualifications

• 1–2 years of retail/client service industry experience.
• Good computer, arithmetic and organizational skills.
• Ability to multi-task while being attentive to clients and the business.
• Flexible availability including evenings, weekends and holidays.

Responsabilités

• Provide friendly, professional and knowledgeable service to clients during store hours.
• Assist in training other cashiers and consultants on POS and MPOS.
• Maintain cleanliness and organization within the cashier zone and stockroom.
• Support merchandising concepts and store standards.
• Process shipments, transfers, damages and testers per company standards.
• Communicate inventory issues to Supervisors and Store Manager.
• Participate in inventory control and comply with sampling policies.

Connaissances

Retail experience

Customer service

POS systems

Time management

Communication skills

Organizational skills

Arithmetic

Formation

High School diploma or equivalent

Outils

POS

MPOS

Description du poste

Job ID: 298763Store Name/Number: AB-Market Mall (0512)Address: 3625 Shaganappi Trail NW, Calgary, AB T3A 0E2, Canada (CA)Full Time/Part Time: Full TimePosition Type: RegularVacancy Status: This position is for an existing, open vacancyThe Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates.ESSENTIAL DUTIES AND RESPONSIBILITIESClient ServiceProvide friendly, professional and knowledgeable service to clients as needed during store business hours.Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS.Store PresentationAssist in maintaining standards of cleanliness and organization within the cashier zone.Be aware of and assist in maintaining SEPHORA’s merchandising concepts.Participate in programs to reduce shortage/loss.Merchandising and OperationsPerform shipment receipt and processing in a timely manner.Organize and maintain stockroom per company standards.Process transfers, damages and testers per company standards.Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor.Ensure safety and tidiness standards are respected and maintained at all times.Communicate inventory issues/concerns to Supervisor (s), Assistant Manager(s) or Store Manager.Ensure compliance with sampling policies and procedures.Participate in inventory control.Designated consultants will be cross-trained in cashier functions.EXPECTED SKILLS AND QUALIFICATIONS1-2 years of retail/client service industry experience, preferably in a stockroom capacity.Possess good computer, arithmetic and organizational skills.Ability to multi-task, while being attentive to the needs of clients and the business.Effective time management, problem solving and communication skills.A High School graduate or equivalent.Flexible availability including evenings, weekends and holidays is required.ADDITIONAL INFORMATIONPhysical Requirements:Work in a fragrance filled environment.Lift and carry up to 50 pounds.Bend and stretch to stock shelves.MEANINGFUL REWARDSThe compensation ranges between CAD$17.00 - CAD$20.00/hr. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.