Operations Analyst - Winter 2027 Co-op/Intern

Kibbi; Ottawa; Hybrid; CAD 26,000 - 36,000; Full time

Benefits offered by this job

Hybrid work model

Scholarships for students

ESG and community involvement

Job summary

Definity is offering a co-op placement focused on analytics and data-driven decision support. You will assist with reporting, data extraction, and market analysis under experienced guidance.

The role fosters collaboration across teams while emphasizing growth, learning, and impactful projects. It’s part of Definity’s commitment to developing talent through real-world experience and scholarship support for students.

Qualifications

• Analytical mindset and data-driven approach are essential.
• Proficiency with MS Excel, including VLOOKUP and Pivot Tables.
• Familiarity with BI tools (Cognos, Tableau) a plus.

Responsibilities

• Supports weekly, monthly, quarterly reporting with timely data.
• Provides financial and data analysis to support Commercial priorities.
• Leads data acquisition and market analysis with internal/external teams.
• Delivers timely metrics for leadership with minimal duplication of effort.
• Identifies improvements in data structure and automated reporting.

Skills

Analytical mindset

MS Excel

VLOOKUP

Pivot Tables

VBA

Education

University/College program student

Tools

Cognos

Tableau

MS Excel

Job description

Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

YOUR NEXT CO-OP PLACEMENT

Work term: Winter 2027

Work term length: 4-8 months

From classroom to co-op to career, every step of your journey has an impact on your future. That’s why it makes sense to choose a co-op placement with a company that offers truly rewarding work and real-life experience. At Definity®, your contributions,creativity, and energy will be put to good use, and you’ll get to be involved with initiatives that support our strategic goals and use your skills in a supportive team environment.

If you’re looking for a company that takes care of its people — full time, part time, and co-ops alike — and has a track record of doing big things, get ready to love it here.

What you’ll be doing:

• Supports weekly, monthly, quarterly reporting requirements with timely, actionable data following logical exploration on emerging trends where applicable
• Provides financial and data analysis in support of Commercial priorities with a primary focus on analytics and data mining to support analysis and informed action
• Leads data acquisition and market analysis working with the relevant internal and external teams to support business insight development
• Supports Commercial Region/Segment Leadership in obtaining timely, relevant metrics in an efficient manner to limit duplication of work with CI Operational lead roles
• Identifies and champion improvements in data structure and automated reporting to align to current Commercial Lines pricing strategies and KPI segmentation

What you bring:

• Currently enrolled in a University or College Program
• Analytical focus and statistical background would be considered an asset
• Microsoft suite products is a must have
• Proven expertise in using MS EXCEL special function (VLOOKUP & Pivot Table)
• Working knowledge of VBA as well as BI tools (Cognos & Tableau)
• Ability to use data to help form decisions from a management and other internal stakeholders’ perspective
• Exceptional customer service, verbal and written communication skills
• Strong ability to influence and effectively negotiate with stakeholders

Did you know?

• We care about our co-ops: Definity’s co-op students are considered the best pipeline of talent for our full-time, permanent positions.
• We care about students: Definity distributes $85,000 in scholarships to students across Canada each year.
• We care about our community: Definity donates more than $1 million every year to causes that drive true change in the neighborhoods in which we live and work.

What can Definity offer you?

• Meaningful work forwarding our purpose of building a better world by helping our clients and communities adapt and thrive in their hardest times of need.
• Culture of accountability, empowerment, and collaboration.
• Opportunities to support personal and professional growth through real-life experience and unique learning opportunities.
• Opportunity to join our employee groups - focused on women's empowerment, LGBTQ+, anti-racism and cultural equity, and environmental activism
• Determined to create positive change for our environment, our people, and our communities, now and in the future. Check our ESG work [https://www.definityfinancial.com/sustainability/default.aspx]!

This position is being posted to fill an existing vacancy.

The hourly compensation for the role starts at $22.50 per hour and will increase based on factors including but not limited to, skills, education, experience, and the recommended rates as set by the respective educational institution.

We also take potential into consideration.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [e-mail].

As part of Definity’s commitment to reconciliation, we acknowledge that our work, meetings, and travel take place on the lands now known as Canada, and recognize the enduring presence, wisdom, and stewardship of the First Nations, Métis, and Inuit peoples who have long cared for these lands.

Background checks

This role requires successful clearance of a background check (including criminal checks and leadership references).