Operations Analyst – Loan Servicing

Brookfield Asset Management; Toronto; On-site; CAD 70,000 - 95,000; Full time

Job summary

Brookfield Asset Management is seeking an Operations Analyst for their Loan Servicing team in Toronto. This role involves managing statutory and GAAP accounting for mortgage and real estate portfolios, ensuring regulatory compliance, and contributing to a collaborative work environment. Candidates should have a strong analytical background, relevant experience, and a commitment to a positive workplace culture.

Qualifications

• 3+ years relevant work experience in commercial mortgage accounting, reporting, and portfolio analysis.
• Excellent judgment combined with attention to detail.
• Ability to work independently and be self-motivated.

Responsibilities

• Responsible for onboarding and processing mortgage loans.
• Reconciles mortgage suspense accounts and analyzes monthly principal reconciliations.
• Creates reports for Senior Management and collaborates with IT on automation.

Skills

Analytical skills

Attention to detail

Organizational skills

Strong communication skills

Interpersonal skills

Education

Bachelor’s degree in accounting, finance or related field

Master in Finance or Accounting, CPA, MBA, CFA

Tools

MS Excel

MS Word

Aladdin

Precision LM

MS Access

Job description

Location

Brookfield Place - 181 Bay Street

Brookfield Culture

Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses.

Job Description

Operations Analyst – Loan Servicing (Brookfield Asset Management - Credit )

Brookfield Credit manages approximately $305 billion of assets globally, focused on a broad range of private credit investment strategies, including infrastructure and renewable credit, real estate, asset backed, and corporate credit. Return profiles span investment grade, sub-investment grade, and opportunistic. The business combines Brookfield’s substantial credit history with strategic partners, including Oaktree Capital Management, Castlelake , LCM Partners, 17Capital, and Primary Wave Music. As one of the world’s largest and most experienced credit managers globally, we deliver flexible, specialized capital solutions to borrowers, and attractive risk-adjusted returns to our investors .

Brookfield has a dynamic and strong ‘promote from within’ culture. We seek team members who have a long-term focus and whose values align with the Attributes of a Brookfield Leader, which are Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through interesting work assignments and exposure to a diverse set of businesses.

Position Summary:

The Loan Servicing Operations Analyst is responsible for the Statutory and GAAP accounting and reporting for the Mortgage and Real Estate portfolios of our Credit and Insurance clients. The position is key to successfully facilitating a SOC 1 controlled environment and will be a key contributor of our growing credit operations team and will report to our Manager . The role will be based in Brookfield’s [ Toronto ] offices at Brookfield Place .

Responsibilities:

• Responsible for onboarding new and processing ongoing life cycle activity related to Mortgage Loans.

• Reconciles the mortgage suspense account.

• Performs and analyzes monthly reconciliation of principal to correspondents.

• Completes and evaluates quarterly correspondent certification review and reconciliations.

• Ensure timely recording of data to facilitate regulatory requirements.

• Evaluates and updates control documentation for the various mortgage loan processes.

• Creates and evaluates reports for distribution to Senior Management, Underwriters, Investment department and rating agencies.

• Implement and communicate the strategic direction of Loan Servicing Operations for American Equity.

• Works collaboratively with IT to develop, automate and maintain reports.

• Works with outside parties to facilitate issue resolution.

• Performs other related work as required .

Qualifications & Requirements:

• Bachelor’s degree in accounting, finance or related field of study from leading institution

• 3 + years relevant work experience – commercial mortgage accounting, reporting and p ortfolio analysis or related experience.

• Master in Finance or Accounting , CPA, MBA and/or CFA is a plus

• Knowledge of the investment industry, including financial data management and reporting as well as applicable laws, rules and regulations.

• Excellent judgement and analytical skills combined with attention to detail and thoroughness

• Excellent organizational skills to effectively manage priorities and meet deadlines while meeting timelines within a fast-paced work environment

• Strong communication skills with the ability to present clearly and offer practical advice

• Self-motivated and proactive with the ability to operate independently

• Ability to read, analyze, and interpret technical journals, financial reports, and legal documents from regulatory agencies, and other members of the business community.

• Ability to work with mathematical concepts and apply to practical situations.

• Ability to define problems, collect data, establish facts, and draw valid conclusions.

• Proficient with Aladdin, Precision LM, MS Access, Microsoft Excel and Word.

• Ability to identify technological and other opportunities that will improve processing efficiencies and work product.

• Excellent interpersonal skills and ability to develop collaborative relationships at all levels in the organization and customers, and other outside third parties, including auditors, correspondents, underwriting & closing staff, and third-party reinsurance staff

• Team-oriented with a commitment to shared success

• High degree of professional ethics and integrity

Brookfield is committed to maintaining a Positive Work Environment that is safe and respectful; our shared success depends on it. Accordingly, we do not tolerate workplace discrimination, violence or harassment.

Brookfield is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act. Should you require a Human Rights Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.