Operations Analyst (Contract)

LCBO; Toronto; Hybrid; CAD 63,000 - 109,000; Full time

Job summary

An established industry player is seeking a dynamic individual for a hybrid role focused on improving operational efficiencies in product importation and transportation. This position involves supervising a team, conducting analyses on customs regulations, and collaborating with stakeholders to enhance service delivery. The ideal candidate will possess strong leadership skills and a solid understanding of logistics and customs processes. Join a forward-thinking organization that values innovation and offers a comprehensive benefits package, ensuring your contributions are recognized and impactful.

Benefits

Employee & Family Assistance Program

Defined Benefit Pension

Discounts on products and services

Comprehensive benefits package

Qualifications

• 3+ years experience in logistics, customs, and excise.
• Proven ability to motivate and lead a team effectively.
• Knowledge of CBSA tariffs and customs regulations.

Responsibilities

• Supervise and coach a team to ensure effective operational flow.
• Conduct detailed analysis on CBSA and CRA for payment reporting.
• Develop proposals and recommendations for management.

Skills

Logistics Management

Customs Regulations Knowledge

Team Leadership

Analytical Skills

Communication Skills

Education

University degree in Business Administration

College diploma in Supply Chain Management

Certified Customs Specialist (CCS)

Tools

Transportation/Warehouse Management Systems

Microsoft Excel

Microsoft Word

Microsoft Access

Microsoft PowerPoint

Job description

Location Address:

100 Queens Quay East, 9th Floor, Toronto

Number of Openings:

1

Job Posting Description:

This is a hybrid role

Secondment/Contract: up to 12 months

Do you love to drive continuous daily improvement in the timely importation and movement of product? Are you intrigued with financial results? Reporting to the Transportation Operations Manager, you will provide detailed analysis, reports and consultation to seek opportunities to increase operational efficiencies. You will provide technical expertise related to Canada Boarder Service Agency (CBSA) CARM and the Canada Revenue Agency (CRA). You will act as an advisor to management on business activities, analysis tools, methodologies, policies and procedures to support and enhance the LCBO’s position.

Are you focused on timely, efficient, cost effective and customer-oriented solutions, then this is the role for you!

About The Role

• Supervise and coach a team of unionized staff to ensure an effective operational flow, supporting departmental and corporate objectives
• Conduct and provide detailed analysis on CBSA, and CRA for payment reporting and operational issues
• Uphold standards and service level agreements with external partners to enable the smooth transportation of product
• Liaise with internal and external stakeholders to foster and strengthen relationships
• Review operating reporting systems/processes and recommend alternative processes to improve efficiency and streamline operational practices
• Develop proposals and recommendations for the department as well as senior management
  
  
  

About You

• University degree or college diploma in Business Administration, Custom Administration, Internation Trade or Supply Chain Management
• 3+ years experience in a logistics, customs and excise
• 3+ years supervisory experience and personnel management
• Completion or active enrollment in a Transportation/Logistics program, a Canadian Society of Customs Brokers program (such as a Certified Customs Specialist-CCS), or an equivalent accreditation or training
• Proven ability to motivate and lead a team with effective written and verbal communication skills
• The ability to be creative, innovative, independent, self-motivated, efficient, with sound decision-making
• Knowledge of CBSA tariffs, CARM and Customs regulations
• Strong knowledge of complex analysis methodology to provide in-depth analysis and provide recommendations
• Experience with Transportation/Warehouse Management Systems and shipment tracking programs related to the transportation field
• Good working knowledge of Microsoft Office programs such as Excel, Word, Access, Outlook, and PowerPoint
• Please submit your resume via Workday by 11:59pm on the deadline date. We appreciate your interest and advise that only those selected for an interview will be contacted.
  
  
  

We offer a comprehensive suite of benefits, including access to an Employee & Family Assistance Program, a Defined Benefit Pension, discounts on products and services via Workperks, and much more.

There is a world of opportunities at the LCBO…

Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued. Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO.

We foster a culture of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.

Please submit your resume via Workday by 11:59pm on the deadline date. We appreciate your interest and advise that only those selected for an interview will be contacted.

Please submit your resume via Workday by 11:59pm on the deadline date. We appreciate your interest and advise that only those selected for an interview will be contacted.

The LCBO collects and uses the personal information you provide under the authority of the Liquor Control Board of Ontario Act, 2019, SO 2019, c 15, Sch 21, Section 3 and in compliance with the Freedom of Information and Protection of Privacy Act for the sole purpose of processing your job application. When you click “Apply with LinkedIn” you are agreeing to share your information with our service providers engaged by us in connection with recruitment and human resources related activities.

If you wish to submit an application without sharing your information with LinkedIn, please visit the LCBO Careers website. If you have any questions concerning the LCBO’s collection and use of personal information, please contact:

Freedom of Information and Privacy Office

100 Queens Quay East, 9th Floor

Toronto, Ontario M5E 0C7

Telephone: [phone]

E-mail: [e-mail]

Pay

$63,457.00 - $108,105.00

Work Hours:

36.25

Union / Non-Union:

Non-Union

Job Posting End Date:

May 12, 2025

The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.