e-Commerce Web Analyst (Contract)

LCBO (Liquor Control Board of Ontario); Toronto; Hybrid; CAD 69,000 - 121,000; Full time

Job summary

An established industry player is seeking an e-Commerce Web Analyst to join their dynamic team. This hybrid role involves analyzing digital channels and providing insights to enhance customer experiences. You will craft reports, monitor website performance, and support product management initiatives, all while utilizing your strong analytical skills. Join a forward-thinking organization that values creativity and problem-solving, and make a meaningful impact in the retail sector. This is an exciting opportunity to contribute to a company committed to innovation and community support.

Qualifications

• Extensive experience in ecommerce within a retail or B2B environment.
• Strong analytical skills to translate data into business opportunities.
• Proficient in Adobe Analytics and Google Analytics in an eCommerce setting.

Responsibilities

• Analyze performance to improve customer fulfilment experience.
• Run and improve site performance reports and dashboards.
• Create presentations on website and app performance.

Skills

Analytical Skills

Problem-Solving

Communication Skills

Ecommerce Experience

Project Management

Education

Post-secondary education in Commerce, Marketing, Business, Statistics, or Analysis

Tools

Adobe Analytics

Google Analytics (GA4)

Power BI

Jira

Adobe Commerce

Adobe Experience Manager

Microsoft Office Suite

Job description

e-Commerce Web Analyst (Contract) page is loaded

e-Commerce Web Analyst (Contract)

Apply remote type Marketing locations Toronto, Ontario time type Full time posted on Posted 6 Days Ago time left to apply End Date: May 15, 2025 (7 days left to apply) job requisition id JR00000024192

Location Address:

100 Queens Quay East, 9th Floor, Toronto

Number of Openings:

1

Job Posting Description:

This is a hybrid role #LI-Hybrid

Secondment/Contract: 12 months

Do you want to be part of a dynamic, high-performing team approaching every single day excited to make an impact? Reporting to the Senior Manager, Online Analytics and Reporting, you will analyze LCBO digital channels, including website, mobile app, and external marketing. You will design applicable dashboard and campaign reports, informing users' experiences and ecommerce opportunities.

If you like to think creatively and develop solutions to complex and meaningful problems, then this is the role for you!

Salary Range: $69,001 - $120,524

About the Role

• Analyze performance to provide decision-making insights to improve the customer fulfilment experience against business needs and objectives
• Run, improve and own daily/weekly/monthly site performance reports/dashboards and run analytics
• Craft campaign forecasts using operational and statistical tools and models.
• Monitor and analyze effectiveness of new features, website changes, impact from digital marketing channels, and the in-store digital experience, with a focus on optimizing the purchase funnel.
• Create presentations and reports on website and app performance and campaign results
• Manage and improve daily/weekly/monthly website, app, and digital channel performance reports.
• Support ongoing product management initiatives, helping to develop analytics user stories and provide testing/QA of ongoing analytics tracking.
• Inform UX (user experience) design of landing and product pages to increase site traffic and conversion to sale.

About You

• Post-secondary education in Commerce, Marketing, Business, Statistics, Analysis or relevant experience.
• Extensive experience of ecommerce within a retail, B2B or wholesale environment.
• Demonstrated strong analytical skills with the experience to translate into focused business opportunities.
• Experience in presenting results, reports and proposals to main partners and internal senior leadership.
• Highly proficient in Adobe Analytics and Google Analytics (GA4) in an eCommerce setting. Knowledge of tag management tools preferred.
• Understanding of data visualization tools, e.g. Power BI, MicroStrategy.
• Understanding of project management tools (ex: Jira, Digital.AI) and Agile methodologies.
• Proficient in Microsoft Office suite.
• Exceptional problem-solving and decision-making abilities.
• Experience working with Adobe Commerce and Adobe Experience Manager.
• Basic understanding of HTML, CSS, and JavaScript.

There is a world of opportunities at the LCBO…

Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued. Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO.

We foster a culture of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.

Please submit your resume via Workday by 11:59pm on the deadline date. We appreciate your interest and advise that only those selected for an interview will be contacted.

The LCBO collects and uses the personal information you provide under the authority of the Liquor Control Board of Ontario Act, 2019, SO 2019, c 15, Sch 21, Section 3 and in compliance with the Freedom of Information and Protection of Privacy Act for the sole purpose of processing your job application. When you click “Apply with LinkedIn” you are agreeing to share your information with our service providers engaged by us in connection with recruitment and human resources related activities.

If you wish to submit an application without sharing your information with LinkedIn, please visit the LCBO Careers website. If you have any questions concerning the LCBO’s collection and use of personal information, please contact:

Freedom of Information and Privacy Office

100 Queens Quay East, 9th Floor

Toronto, Ontario M5E 0C7

Telephone: [phone]

E-mail: [e-mail]

Work Hours:

36.25

Union / Non-Union:

Non-Union

Job Posting End Date:

May 14, 2025

The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

About Us

The LCBO (Liquor Control Board of Ontario) is an Ontario government enterprise and one of the world’s largest buyers and retailers of beverage alcohol. Through more than 650 retail stores, catalogues, special order services and more than 389 LCBO Convenience Outlets (LCOs), which provide cost effective, convenient and socially responsible access for rural consumers, the LCBO offers nearly 24,000 products annually to consumers and licensed establishments from more than 80 countries.

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