Operations Analyst

CLEAResult; North Vancouver; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading company is seeking an Operations Analyst for a residential energy efficiency program in British Columbia. This role involves assessing participant eligibility, analyzing program data for insights, and addressing client inquiries. Ideal candidates will have post-secondary education, experience in data analysis, and effective communication skills. This position is fully remote, fostering a collaborative team environment.

Benefits

Medical, Dental, and Vision Insurance

Life and disability coverage

RRSP company match

Paid vacation and holidays

Paid Volunteer Time

Employee Referral Bonus

Employee Recognition Program

Access to training opportunities

Qualifications

• 0-2 years experience as an Operations / Business / Data Analyst.
• Fluency in French, Cantonese, Mandarin, Farsi, Punjabi, or Tagalog is an asset.
• Located in British Columbia.

Responsibilities

• Leverage program requirements to assess participant eligibility.
• Manage, analyze, and report on program data.
• Help address program client inquiries and customer service calls.

Skills

Data analysis

Customer service

Excel functions

Effective communication

Knowledge of House as a System

Education

Post-secondary education in a related field

Job description

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, You Will Enjoy

• Medical, Dental, and Vision Insurance with company premium assistance
• Life, AD&D, and long-term disability coverage paid for by the company
• RRSP company match
• Paid vacation, sick and personal time
• Paid company holidays
• Paid Volunteer Time; giving back to our communities is important to us
• Employee Referral Bonus Program
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to training opportunities to advance further in your career

Job Description

We are looking for a talented individual…

To join our team as an Operations Analyst to help deliver a residential energy efficiency and green-house gas reduction program in British Columbia. We are a close-knit team who are passionate about green-house gas reduction and enjoy working with each other and the public. As an operations analyst, you will work with the public to understand their needs and help them find the energy reduction strategy that works best for them.

This is a fully remote position.

For this exciting career opportunity, you’re a great fit if you can / are…

• Leverage program requirements to assess participant eligibility
• Manage, analyze, and report on program data to identify key program outputs and insights.
• Work in a team to complete program tasks and deliverables.
• Help address program client enquires and customer service calls.
• Ensure program success by meeting deadlines and filling future additional program needs.
• Utilize Excel functions, including VLOOKUPs, XLOOKUPs and IF statements, to analyze data, generate reports, and streamline processes for improved efficiency and accuracy.
• Communicate effectively verbally and in writing. Demonstrated written and oral fluency in one or more of the following languages is a strong asset : French, Cantonese, Mandarin, Farsi, Punjabi or Tagalog.
• Demonstrate knowledge of House as a System (asset)
• Located in British Columbia.

In this exciting career opportunity, you will have…

• 0-2 years experience as an Operations / Business / Data Analyst
• 0-4 years experience in energy efficiency
• Proficient with Excel (IF, VLOOKUPs, XLOOKUPs)
• Post-secondary education in a related field

Targeted Compensation Range

28-$30

Currency

Type

Hourly

Compensation Range

25.70 - $42.84

Currency

Type

Hourly

Any offered salary is determined based on internal equity, internal salary ranges, market data / ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD / technology), for example.

Sponsorship is not available for this position at this time. Successful hires must pass pre-employment checks.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and / or requirements at any time without notice.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Management and Manufacturing

Utilities

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