Operations Analyst

PWL Capital Inc; Montreal; Remote; CAD 60,000 - 80,000; Full time

Job summary

An established industry player in wealth management is seeking a detail-oriented individual to join their middle or back-office team. This role offers the opportunity to develop a career in financial services, focusing on administrative support and compliance. The ideal candidate will possess strong organizational skills, excellent communication abilities in both English and French, and a commitment to client service. With a rapidly growing team and a diverse client base, this position promises a dynamic work environment where your contributions will be valued and impactful. Join a firm that prioritizes client interests and fosters professional growth.

Qualifications

• Excellent written and verbal communication skills in English and French.
• Post-secondary degree or equivalent experience required.

Responsibilities

• Responsible for all account documentation and regulatory compliance.
• Gather client information and ensure accuracy in the database.

Skills

Communication Skills (English and French)

Organizational Skills

Problem Solving

Client Service Commitment

Attention to Detail

Education

Post-secondary degree

Training in financial services

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

PWL Wealth Management is a premier independent Canadian Wealth Management firm. Canadian High Net Worth families entrust PWL to manage their investment portfolios on a discretionary basis and provide holistic financial advice for all facets of their lives. Financial Planning, Tax and Estate services are delivered via PWL Conseil, and investment management is delivered via PWL Capital which is a Broker Dealer and CIRO member firm. Both PWL Conseil and PWL Capital are wholly owned subsidiaries of PWL Wealth Management, with more than 90 employees.

Location: Montreal (Remote)

Type: Permanent

Reports to: Manager, Operations & Service

Position Summary

PWL Capital is one of the fastest growing wealth management firms in Canada, and we need your help to stay on top of the growth. Therefore, if you are looking to develop a career in the financial industry by joining a middle or back-office team this is the position for you. This position is ideal for someone with an interest in financial services, with strong administrative skills and attention to detailed work. Experience in the securities industry, in a support function, middle or back office is considered an asset.

This is an internal administrative and support role, which is non-client facing. However, your responsibilities can evolve over time based on skill set and career goals.

Primary Responsibilities & Activities

The successful candidate will be responsible for all account documentation for the team, including ensuring that our regulatory requirements are fulfilled. You will be the main point of contact with our Corporate Operations & Compliance team, mastering our firm’s documentation processes and maintaining working knowledge of compliance requirements.

• Gather client information and ensure its accuracy in our database across different platforms
• Supporting teams in delivering relevant and timely client communications
• Keep up to date with CIRO and compliance requirements
• Delivering service to our advisor teams within SLAs
• Participate in firmwide initiatives on subject matter experts
• Perform financial and account level data reconciliations
• Adhere to and suggest improvements to current processes and procedures.

Qualifications and Skills

We’re looking for an individual with the right skill set, work ethic, and personality to fit in with our team. While prior experience in financial services administration is an asset, it’s not essential if you meet the following requirements:

• Excellent written and verbal communication skills, both English and French, required;
• Post-secondary degree or an acceptable combination of education, training and/or related work experience;
• Proficiency with Microsoft Office, (Word, Excel & Outlook) required;
• Experience in the banking or securities industry
• Two years of administrative experience with a CIRO dealer member is an asset;
• Understanding of the Canadian investment industry and the types of accounts available to Canadian investors (TFSA, RSP, LIF etc.)
• Ability to organize and prioritize work effectively;
• Ability to learn new systems quickly, problem solving and adapt to evolving processes;
• Ability to work in a team environment
• Strong work ethic, maturity, and commitment to client service;
• Committed to ethical and professional standards regarding confidentiality of client information;
• An enthusiastic team player who can work effectively with others both internally and externally
• Ability to adapt to an evolving role

Why PWL?

We are a rapidly growing team with a diverse group of clients – there is never a dull moment. We are thought leaders in the financial services industry, and we have been putting our client interests first for almost 30 years.

How to Apply

Please apply with your cover letter and CV detailing why you feel you are the right fit for this role. We will contact you if you are accepted for a candidate interview. Thank you for your interest in this position.