Operations Administrator (TBS)

The Beer Store; Hanover; On-site; CAD 40,000 - 50,000; Full time

Benefits offered by this job

Flex health benefits

Employee & family assistance

Pension plan with company matching

Recognition programs

Tuition reimbursement

Paid time off

Employee discounts

Casual dress code

Job summary

The Beer Store is hiring an Operations Administrator for our Hanover cross dock, on-site, full-time, permanent. You will support daily logistics operations, maintain shipment records, prepare reports, and ensure customer service targets are met.

Qualifications include 1–3 years in operations/warehouse, post-secondary education, and SAP experience is a plus. We offer competitive pay and comprehensive benefits as part of our team.

Qualifications

• Post-secondary education completed.
• 1–3 years of operations/warehouse experience.
• Experience with SAP is an asset.

Responsibilities

• Maintain accurate shipment records and input data correctly.
• Prepare daily reports and verify paperwork.
• Support fast-paced operations in a dynamic environment.
• Meet customer service targets and goals.
• Ensure health, safety, and budgetary efficiencies.
• Uphold the company’s commitment to customer service.
• Direct contact with internal and external customers.
• Investigate and process customer credit requests.
• Build load manifests.
• Perform other related duties and projects as assigned.

Skills

Problem-solving

Analytical

Decision making

MS Office

Customer service

Communication

Teamwork

Education

Post-Secondary education

Tools

SAP

Job description

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Becoming experts on beer doesn't happen overnight - we've been in business since 1927 and today, The Beer Store is the primary distribution and sales channel for beer in Ontario and is owned by 28+ Ontario-based brewers! Through our Retail Stores, Distribution Centres, Draught Services, Customer Experience Centre, and our Corporate Office, we form one large team that is passionate about the beer business. The Beer Store is proud to foster a respectful and inclusive culture that expands and leverages the diverse talents, experiences, and perspectives of our team members to deliver exceptional service for our customers. We continue to be successful by working together, respecting each other, having a positive attitude and by trying new and innovative ideas. Not only are we knowledgeable, passionate, and loyal ambassadors for beer, we’re also health and safety advocates, environmental champions, DEIB enthusiasts and we give proudly back to our communities.

The Role

We are currently searching for a Operations Administrator reporting to the Supervisor, Operations. This is a full-time, permanent opportunity working Monday to Friday. The Operations Administrator plays a key role in supporting daily operations and administrative tasks that support the overall logistics efficiency.

Location

On-site at the Hanover Cross Dock

What You'll Be Doing

• Maintain accurate records of shipments received, return of full goods to brewers, ensuring correctness of information entered into the system
• Daily reporting and ongoing verification/compilation of paperwork
• Support operations working in a fast paced and dynamic environment
• Ensure that customer service targets and goals are successfully met
• Ensure the company’s Health and Safety, Operational and Budgetary efficiencies are met
• Exemplify the Company’s dedication to customer service
• Direct contact with internal and external customers as required
• Investigate and complete customer credit requests
• Build load manifests
• Perform other related duties and projects as assigned

Who You Are - Your Knowledge, Skills & Experience

Education

• Completion of related Post-Secondary education

Experience

• A minimum of 1 - 3 years of operations/warehouse experience
• Previous experience with SAP is considered an asset

Skills

• Excellent problem-solving and analytical skills
• The ability to make sound decisions in a timely fashion
• Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
• Excellent customer service, communication, teamwork, and interpersonal skills

Compensation

Salary range? Yup, we’ve got one: $39,600 - $49,500 CAD per year. But here’s the real deal - if you’re the perfect brew of experience, skills, and personality, we’re open to exploring beyond the range. Tell us what you’re working with, and let’s pour over it together.

What We Offer

Our success as an organization is a result of our commitment to our greatest strength...our people! We believe that any opportunity we can provide to help further your career growth and development is an investment in not only your individual success, but our overall success as a business.

We work to recognize you in meaningful ways including a competitive compensation, incentive pay, a flex health benefits program, employee & family assistance program, defined pension plan with company matching, recognition programs, tuition reimbursement program, generous paid time off, employee special offers, and a casual dress and work environment.

*Benefits and perks are dependent upon role and status and are subject to change at the sole discretion of the company.

Equal Opportunity Employer

Weare committed to providing a respectful and empowering workplace that values our greatest resource, our people. Diversity, Equity, Inclusion & Belonging are essential components of our culture that empower us to meet the needs of our employees, customers and communities. We welcome applicants from all backgrounds including racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, 2SLGBTQIA+ persons, and any other characteristic. We’re an equal opportunity employer and provideemployment accommodation in accordance withprovincial legislation.If contacted for an employment opportunity or testing, please advise Human Resources if you require accommodation at any stage of the recruitment process.

We genuinely thank you for your interest in this opportunity with us. Due to the high volume of applications we receive, only applicants selected for an interview will be contacted.