Operations Administrator: Payroll & Field Ops

Ramudden Global; Whitchurch-Stouffville; On-site; CAD 42,000 - 65,000; Full time

Job summary

Ramudden Global North America specializes in traffic management, safety infrastructure, and urban mobility solutions that enhance safety, efficiency, and sustainability across communities and work sites.

Reporting to the Fleet Coordinator, the Operations Administrator provides day-to-day administrative support to depot and field operations, coordinating timesheet processing, verifying records, and maintaining accurate tracking to support payroll and business needs in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Three or more years of experience in a similar administrative role.
• Intermediate proficiency with Microsoft Office Suite.
• Strong attention to detail and accuracy in data entry and recordkeeping.
• Excellent organizational, prioritization, and time-management skills.
• Strong interpersonal and communication skills, with a collaborative approach.
• Ability to handle confidential information with tact and discretion.
• Knowledge of the traffic control industry is an asset.

Responsibilities

• Review and process employee timesheets, verifying accuracy and completeness against schedules and supporting records.
• Coordinate timely payroll submissions and work with employees and supervisors to resolve discrepancies.
• Review vehicle GPS records to verify work activity, support accurate timekeeping, and flag exceptions for follow-up.
• Prepare and verify service tickets, supporting paperwork, and crew sign-offs to maintain complete operational records.
• Track subcontractor hours and coordinate with field teams to confirm information and resolve discrepancies.
• Maintain operational and customer trackers, update records, and distribute reports as required.
• Liaise with field crews, supervisors, and internal departments to obtain information and support daily operations.
• Answer incoming calls and direct inquiries to the appropriate department or contact.
• Provide timesheets and GPS records to support investigations while maintaining confidentiality.
• Perform data entry, filing, and other administrative duties as assigned.

Skills

MS Office

Data entry

Time management

Attention to detail

Organizational skills

Interpersonal skills

Confidentiality

Traffic control knowledge

Education

High school diploma or equivalent

Job description

Ramudden Global North America specializes in traffic management, safety infrastructure, and urban mobility solutions that enhance safety, efficiency, and sustainability across communities and work sites.

Reporting to the Fleet Coordinator, the Operations Administrator provides day-to-day administrative support to depot and field operations, coordinating timesheet processing, verifying records, and maintaining accurate tracking to support payroll and business needs in a fast-paced environment.