Operations Administrator I

FedEx Canada; London; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading company in logistics is hiring an Operations Administrator I in London, Ontario. This role involves performing clerical and administrative functions, managing customer inquiries, and ensuring efficient operations. Ideal candidates will have strong organizational and customer service skills, along with a high school diploma. The position requires proficiency in Microsoft Office and the ability to thrive in a fast-paced environment.

Qualifications

• Proficiency in general business skills like typing and data entry.
• Strong customer service skills to handle inquiries effectively.

Responsibilities

• Perform clerical and administrative functions for hub operations.
• Serve as the first point of contact for customer inquiries.

Skills

Customer service

Time management

Organizational skills

Multi-tasking

General business skills

Education

High School Diploma

Tools

Microsoft Office

Job description

Responsible for performing clerical and administrative functions for hub and station operational areas, including linehaul, records management, quality assurance, and customer service. Tends to damaged and incorrectly addressed packages promptly to optimize delivery time. Serves as the first point of contact for customer inquiries.

Required Knowledge, Skills, and Abilities

• High School Diploma or GED required
• General business skills such as typing, data entry, review, and use of phone, copier, and fax
• Proficiency in Microsoft Office and web-based applications
• Customer service skills to respond effectively and professionally to requests
• Strong time management, organizational, and multi-tasking skills to handle a fast-paced environment, prioritize tasks, and maintain accuracy

Preferred Qualifications

Shift: Tuesday – Saturday, 07:30 – 12:30

Additional Details

Hiring for Operations Administrator I. Posted 5-13-25, posting end date 5-20-25.

Disclaimer

This description is general and not exhaustive of all duties, responsibilities, and qualifications. Employees are expected to perform all assigned duties, complete mandatory training and testing, operate in a PC Windows environment, and maintain certifications. If residing in Quebec, bilingualism in French and English is required. Valid driver's license and a clean driving record are necessary for driving roles. Candidates will be assessed on their driving record, interview performance, and driver assessments.

Employment Equity

We value diversity and are committed to inclusive hiring. Applications from all qualified candidates are welcome, including women, persons with disabilities, Indigenous peoples, and members of the 2SLGBTQ+ community. Accommodations are available during the recruitment process upon request.