Operations Administrator

Parrish & Heimbecker, Limited; Amberley; Hybrid; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Health Coverage

RRSP Matching

Paid Time Off

Wellness Initiatives

Learning & Development

Tuition Reimbursement

Employee Assistance Program

Job summary

Parrish & Heimbecker, Limited is seeking an Operations Administrator to support the grain facility's office operations and act as the first point of contact for producers and customers. Reporting to the General Manager, you will handle daily admin tasks and coordinate inquiries to the appropriate resource.

The role requires strong customer service, communication, and organizational skills, with some weekend and overtime hours possible.

Qualifications

• Post-secondary education in business administration or agriculture or equivalent experience.
• Exceptional customer service and communication skills.
• Strong decision-making and problem-solving abilities.
• Ability to maintain accuracy in a fast-paced environment.
• Willingness to work some weekends and overtime hours.
• Proficiency with Microsoft 365 tools.
• Knowledge of the agricultural industry is an asset.

Responsibilities

• Perform general administrative tasks to support office operations.
• Provide exceptional customer service in person, by phone, and at the reception desk.
• Maintain filing for all documentation per auditing standards.
• Assist with safety/HACCP documentation.
• Assist with operational duties including movement and sampling of grain, monitoring grain quality shipments and related processes.
• Other duties as assigned.

Skills

Customer service

Communication

Interpersonal skills

Decision making

Problem solving

Attention to detail

Weekend/overtime flexibility

Agriculture knowledge

Education

Post-secondary education in business or agriculture

Tools

Microsoft 365

Job description

Description

Operations Administrator

Employment Type: Full Time, Permanent

Division: Grain

Who We Are

Parrish & Heimbecker, Limited (P&H) is a Canadian, family-owned company with over 115 years in agriculture. We operate across four divisions: Grain & Crop Inputs, Flour Milling, P&H Foods, and New-Life Mills, delivering trusted solutions from crop inputs and grain handling to flour milling, livestock nutrition, and egg production. By connecting Canadian farms to tables across the country and beyond, we’re committed to quality, innovation, and sustainability as we shape the future of food and agriculture.

Your Team

Grain & Crop Inputs: The Grain & Crop Inputs Division connects Canadian farmers to markets across the country and beyond. With a network of grain elevators, terminals, and agri-retail locations, we provide crop inputs, agronomic solutions, and grain marketing expertise to help producers succeed.

As Operations Administrator, the successful candidate will be responsible for facilitating the overall operation of the facility’s office through daily administrative tasks. Reporting to the General Manager, the Operations Administrator will also be the first point of contact for producer/customer calls and will redirect inquiries to the appropriate resource or Manager when needed.

Day to Day

• Perform general administrative tasks to support office operations
• Provide exceptional customer service in person, by phone, and at the reception desk
• Maintain filing for all documentation per auditing standards
• Assist with safety/HACCP documentation
• Assist with operational duties including but not limited to movement and sampling of grain, monitoring grain quality shipment and other processes involved in the operations of the grain facility
• Other duties as assigned

What You’ll Bring

• Post-secondary education in business administration, agriculture or equivalent experience in an administrative or similar role
• Exceptional customer service, communication and interpersonal skills
• Decision making and problem-solving skills
• Ability to maintain accuracy in a fast-paced environment
• Ability to work some weekends and overtime hours as required
• Strong computer literacy with proficiency in Microsoft 365 tools
• Knowledge or experience in the agricultural industry is an asset

Why Join Us

At P&H, our people are our priority. We’re committed to fostering a workplace that supports professional growth, well-being, and a strong sense of community. Join a team that shares your Passion & Heart for Canadian agriculture, and take advantage of benefits designed to help you thrive and succeed:

• Comprehensive Health Coverage (Medical, Dental, and Vision)
• RRSP Matching Program
• Paid Time Off and Wellness Initiatives
• Learning and Development Opportunities
• Tuition Reimbursement
• Employee Assistance Program

P&H does not use artificial intelligence or automated decision-making tools to screen, assess, or select applicants. All applications are reviewed by a member of our Talent Acquisition team or hiring team.