Operations Administration Lead (12-Month Contract)

CITY OF ST. CATHARINES; St. Catharines; On-site; CAD 65,000 - 90,000; Full time

Job summary

CITY OF ST. CATHARINES is seeking an Administrative Lead for the Municipal Works Department on a 12-month contract. You will supervise a team of eight, manage processes, budgets, and service delivery, and collaborate across the organization to keep operations running smoothly.

You will oversee time reporting for CUPE employees, support collective agreements, and coordinate with external agencies. Strong organizational, communication, and confidential-management skills are essential.

Qualifications

• Three-year college diploma in business administration or related discipline.
• Three (3) years’ experience providing senior management/executive level administration and/or municipal administration.
• Demonstrated ability to manage in a unionized environment.
• Experience with time and attendance tracking (Kronos).
• Proven time management and organizational skills.
• Excellent communication and discretion with confidential information.

Responsibilities

• Provide supervision and leadership, developing and executing processes and policies for the department and 8-person administrative team.
• Oversee time and attendance for CUPE150/CUPE157 and other operations staff including management.
• Assist in budget input for Overhead Operations and Equipment Maintenance.
• Monitor budget lines with monthly statements and forecasting.
• Coordinate with Operations Managers to maintain CUPE policies and procedures.
• Apply collective agreements in line with CUPE articles and discipline.
• Liaise with external agencies for information on department operations.
• Record and allocate charges to proper accounts for labour, equipment, contractors and costs.
• Process and issue billing requests for department services.
• Provide customer service and handle public inquiries related to Operations.
• Compile reports from research material and data/files as needed.
• Improve department business processes and software for cost allocation and records maintenance.
• Coordinate with Citizens First and other departments for timely issue resolution.
• Maintain records and files at Lake St Service Centre per retention rules.
• Process accounts payable, credit card statements and standing orders.
• Provide general clerical support as required.

Skills

Leadership

Supervision

Budgeting

Organization

Time management

Communication

Problem solving

Confidentiality

Teamwork

Stakeholder liaison

Education

College Diploma in business administration

Tools

Kronos

Microsoft Access

Microsoft Office Suite

Job description

CITY OF ST. CATHARINES is seeking an Administrative Lead for the Municipal Works Department on a 12-month contract. You will supervise a team of eight, manage processes, budgets, and service delivery, and collaborate across the organization to keep operations running smoothly.

You will oversee time reporting for CUPE employees, support collective agreements, and coordinate with external agencies. Strong organizational, communication, and confidential-management skills are essential.