Operational Training Specialist – Vancouver ACC (2-Year Term)

Nav Canada; Vancouver; On-site; CAD 50,000 - 51,000; Full time

Job summary

NAV CANADA is seeking an Operational Training Specialist to lead and support simulation-based training programs at the Vancouver ACC for a 2-year term. The role focuses on developing, delivering, and maintaining simulation components and coordinating with national stakeholders to ensure program quality.

The position requires strong collaboration, aviation knowledge, and proficiency with SharePoint, Workday, Teams, and MS Office. On-site work in Vancouver with competitive compensation.

Qualifications

• Secondary school education completed.
• Experience in professional and collaborative environments.
• Experience using technical systems for work tasks.
• Experience in learner-focused settings.
• Knowledge of aircraft operating characteristics and pilot behavior.
• Knowledge of airspace and its organization.
• Knowledge of NAV CANADA structure and roles.
• Familiarity with SharePoint, Workday, Teams and MS Office.

Responsibilities

• Develops, maintains, executes, and enhances simulation exercises and related documentation.
• Supports delivery of simulation training activities.
• Supports local or national multi-disciplinary project teams.
• Assesses effectiveness of simulation delivery and identifies improvements.
• Coordinates and distributes data files for simulators.
• Trains stakeholders on simulation tools and equipment.
• Provides oversight for the Supervisor.

Skills

Simulation training

Team collaboration

Project coordination

Problem solving

Communication

Education

Secondary school diploma or equivalent

Tools

SharePoint

Workday

Teams

MS Office

Job description

Job Posting Title Operational Training Specialist – Vancouver ACC (2-Year Term)

Job Category Employee in Training/Student

Language Requirements English / Anglais English is required / L'anglais est requis

Flexible Work Agreement Type On site / Sur place

Posting End Date 2026-11-02

Job Grade ATT-0

Pay Range $49,609 - $51,099

Job Summary

Under the direction of the Manager, ATS Learning Course Delivery (MACD), the Operational Training Specialist (OTS) is accountable for developing, implementing, maintaining and/or supporting all simulation components of the training programs. Work involves simulation delivery via pseudo pilot positions, as well as support of Voice Recognition simulation delivery when required. The OTS develop and maintain simulation as well as provide regular simulator maintenance. The OTS also provide national support as a working simulation specialist subject matter expert on varied projects related to procedures, local and national refresher programs for Operations, End User Projects as well as new and/or changes to the simulation systems and tools.

Job Description

What NAV CANADA offers you:

• Challenging, team-oriented work environment.
• Competitive compensation and benefits.
• Defined benefit pension plan.
• Opportunities for growth and development.
• Diverse and inclusive workforce.

Key Accountabilities:

• Develops, maintains, executes, and enhances simulation exercises, databases, and OTS related documentation, ensuring standardization and conformance to policies, standards, and criteria.
• Supports the delivery of simulation training activities.
• Supports local or national multi-disciplinary project implementation teams.
• Works with the MACD and other stakeholders to identify the effectiveness of simulation delivery and opportunities for improvements.
• Determines simulation impacts in such areas as procedures, systems, technology, and other quality control systems.
• Identifies, builds, tests, and implements changes to region-specific courseware and simulation because of changes to operational directives, airspace structure, new or updated technology, and/or changes to Operational Training objectives.
• Co-ordinates, prepares, distributes, and supports all data files required by simulators in use at the local training unit.
• Troubleshoots simulation tools issues and follows up with higher level support as necessary.
• Trains stakeholders on the operation of simulation tools and equipment.
• Provides oversight for the Supervisor.

Job Requirements

Education: Successful completion of secondary school.

Experience: Experience working in a professional and collaborative team environment.

Experience: Experience using technical systems to complete work tasks.

Experience: Experience working in a learner-focused environment.

Knowledge: Knowledge of aircraft operating characteristics and pilot behaviors.

Knowledge: Knowledge of airspace and its organization.

Knowledge: Knowledge of the NAV CANADA organization, roles and responsibilities.

Knowledge: Knowledge of SharePoint, Workday, Teams, Microsoft Office suite of programs.

Abilities: Ability to work independently or collaboratively, demonstrate initiative and sound judgement.

Abilities: Ability to learn quickly and to think creatively and flexibly.

Abilities: Ability to use SharePoint Online and various Microsoft Office programs including but not exclusively Word, Excel, and Teams.

Abilities: Ability to communicate effectively; written and verbal.

Abilities: Ability to adapt to new technology and processes.

Personal Suitability: Project management and coordination skills.

Personal Suitability: Relationship building and management skills.

Personal Suitability: Leadership skills combined with motivation, dependability, attention to detail, and has a high standard of performance.

Personal Suitability: Demonstrates good judgment, influence, and tact.

Working conditions

Requirement for extended periods of high degrees of visual and auditory concentration demands as well as extended periods in seated or standing positions.

Travel may be required.

Work schedule is Monday to Friday. Some evening shifts may be required based on operational requirements.

Flexible work arrangements: This position is onsite and not eligible for a flexible work arrangement.

Pay Range:

Training (ATT-0): $49,609. Qualified (ATT-5): $91,148.

Additional Information

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught. Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required. The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

NAV CANADA may use automated or AI-enabled tools to help manage applications and identify job‑related qualifications. These tools do not make final hiring decisions. All hiring decisions are reviewed and made by NAV CANADA recruitment professionals and hiring managers. We thank all applicants for their interest; only those selected for next steps will be contacted.

- NAV CANADA employees help guide the world's aircraft safely and expeditiously through Canadian-controlled airspace. With approximately 5800 employees located from coast, to coast, to coast, we offer some of the most exciting careers in the field of aviation. Our employees deliver air traffic services, design and build our technology, maintain our systems, and provide a wide variety of technical and administrative support. Above all, our employees work together to keep our skies safe. NAV CANADA considers our people to be our most important asset, and we are committed to providing a motivating and satisfying workplace. In exchange for your dedication and commitment, you'll receive a generous compensation and benefits package, opportunities for training and development, and the chance to work for a company that is at the forefront of its industry globally.

NAV CANADA may use automated or AI-enabled tools as part of its recruitment activities, including for application management and support preliminary screening based on job‑related criteria. These tools support the recruitment process but do not replace human decision‑making. Final hiring decisions are made by NAV CANADA recruitment professionals and hiring managers. Additional information is available in our Candidate Privacy Notice.