Operational Risk Consultant - Business Partner

Sun Life Financial; Toronto; Hybrid; CAD 65,000 - 98,000; Full time

Job summary

Sun Life Financial is seeking a Consultant, Operational Risk to partner with Retail Advice & Solutions Distribution in a hybrid Toronto/Waterloo role. The position emphasizes risk assessment, control design, and regulatory coordination, supporting business leaders and cross-functional teams to manage risk within appetite.

The role requires strong analytical, organizational, and communication skills, with experience in risk programs such as business continuity, information security, and privacy.

Qualifications

• Foundational knowledge of risk management practices and controls.
• Strong analytical and problem-solving skills with data review ability.
• Strong organizational skills and ability to manage deadlines.
• Strong written and verbal communication skills for leadership.
• Ability to build effective working relationships in a collaborative team.
• Attention to detail and commitment to accurate records and reporting.
• Proactive, motivated, and able to work independently with guidance.

Responsibilities

• Serve as day-to-day operational risk partner for Retail Advice & Solutions Distribution.
• Assist in implementing new risk, compliance and regulatory requirements.
• Coordinate Risk Reviews, Business Practice Reviews and risk consultations for initiatives.
• Assess design/effectiveness of processes and controls; identify gaps and improvements.
• Monitor risk issues, audit findings, regulatory changes and action plans.

Skills

Risk management

Analytical thinking

Communication

Organization

Team collaboration

Education

Risk management education/experience

Tools

Archer

ServiceNow

SharePoint

Excel

PowerPoint

Job description

Sun Life Financial is seeking a Consultant, Operational Risk to partner with Retail Advice & Solutions Distribution in a hybrid Toronto/Waterloo role. The position emphasizes risk assessment, control design, and regulatory coordination, supporting business leaders and cross-functional teams to manage risk within appetite.

The role requires strong analytical, organizational, and communication skills, with experience in risk programs such as business continuity, information security, and privacy.