Operational Performance Analyst – Toronto Data & AI Insights

Jones Lang LaSalle Incorporated; Toronto; On-site; CAD 86,000 - 95,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Toronto is seeking an Analyst in Operational Performance to manage key operational metrics across our commercial real estate portfolio. You will analyze tenant sales, mall traffic, occupancy, and leasing activity, delivering insights that drive asset value and reporting improvements for executives.

The role emphasizes data integrity, collaboration with Finance and other teams, and the modernization of reporting tools through AI-enabled analysis and Power BI,

Qualifications

• Bachelor’s degree in Business Administration or related field (or equivalent experience).
• Minimum 2-4 years of progressive experience in operational analysis and reporting.
• Experience in commercial real estate or property management (preferred).
• Advanced Microsoft Excel proficiency (complex formulas, macros, data analysis).
• Proficiency using AI tools to support analysis, data summarization, workflow automation, presentation development, and business communication.
• Advanced proficiency with Microsoft Office Suite (PowerPoint, SharePoint).
• Experience with Power BI, Power Query, or similar data visualization and business intelligence tools.
• Knowledge of Yardi Voyager, Retail Manager, and Forecast Manager (asset).
• Strong ability to work with large datasets, extract insights, and present findings clearly and concisely.

Responsibilities

• Manage operational metrics (tenant sales, mall traffic, occupancy/vacancy, and leasing activity) monthly.
• Ensure compliance with business rules and procedures across reporting processes.
• Verify accuracy of standard formulas and data consistency.
• Monitor data integrity and resolve discrepancies promptly.
• Prepare consolidated operational reports and variance analyses for senior management and stakeholders.
• Analyze KPIs including tenant sales, mall traffic trends, occupancy, and leasing activity.
• Provide high-level variance explanations and analysis.
• Present operational performance through clear reports, dashboards, and written narratives.
• Collaborate with executives and partners on quarterly presentations and reporting packages.

Skills

Strong analytical skills

Attention to detail

Verbal and written communication

Multitasking and prioritization

Education

Bachelor’s degree in Business Administration or related field

2-4 years of operational analysis and reporting

Tools

Power BI

Power Query

Microsoft Excel

SharePoint

Yardi Voyager

Retail Manager

Forecast Manager

Job description

Jones Lang LaSalle Incorporated in Toronto is seeking an Analyst in Operational Performance to manage key operational metrics across our commercial real estate portfolio. You will analyze tenant sales, mall traffic, occupancy, and leasing activity, delivering insights that drive asset value and reporting improvements for executives.

The role emphasizes data integrity, collaboration with Finance and other teams, and the modernization of reporting tools through AI-enabled analysis and Power BI,