Business Performance Analyst

Infrastructure Ontario; Toronto; On-site; CAD 77,000 - 88,000; Full time

Benefits offered by this job

Defined contribution pension

Health and dental benefits

Parental leave benefits

Professional development

Job summary

Infrastructure Ontario is seeking a Business Performance Analyst to support the integrity, governance, and performance of real estate inventory processes. You will develop dashboards, perform data analytics, and deliver performance reporting to enable strategic decisions.

You will collaborate with internal units, IT, and external partners to validate data, track KPIs and ensure timely, auditable data updates across systems.

Qualifications

• Experience in business analysis, performance reporting, data analytics, governance or similar analytical roles.
• Proven ability to develop dashboards, scorecards, and reports using intelligence platforms.
• Strong analytical and problem solving skills to interpret complex data and make recommendations.

Responsibilities

• Analyze large and complex data sets to identify trends and root causes for data quality.
• Execute monthly quality assurance activities for asset inventory data and related analytics.
• Maintain audit-ready inventory processes with traceable documentation.
• Support governance by monitoring KPIs and SLAs and presenting improvement opportunities.
• Collaborate with internal teams and external stakeholders to validate data from multiple sources.
• Ensure timely updates and integration of real estate inventory data with IT systems.
• Contribute to IO’s Data Strategy for real estate inventory.

Skills

Business analytics

Data interpretation

Dashboard development

Governance understanding

Stakeholder collaboration

Education

Post-secondary degree in Business/Analytics/Commerce/PM

Tools

BI dashboards

Job description

Position Purpose:

Business Performance Analyst (BPA) supports the integrity, performance, and governance of Infrastructure Ontario’s real estate inventory processes by delivering data analysis, development and maintenance of dashboards and performance reporting. The BPA completes analysis to ensure adherence and integrity of the Real Estate Inventory end to end process, to withstand audit scrutiny, enable strategic decisions and minimize reputational and financial risks to the organization. Working closely with internal stakeholders, external service providers, and technology partners, the position helps ensure accurate, reliable, and actionable information is available to support business priorities.

What You Will Do:

• Analyze large and complex data sets, identify trends and issues, to improve the quality, accuracy, and integrity of real estate inventory information, identifying root causes of data issues and implementing corrective actions
• Complete monthly quality assurance framework activities for asset inventory data, complete ongoing analytics and documentation to drive results in data quality scorecard.
• Maintain an audit ready inventory process and ensure all asset creations and inactivation’s supporting documentation is traceable.
• Complete analytics to support Director on service provider governance through monitoring key performance indicators (KPI), service level agreements (SLA), by validating reporting, tracking deliverables, and identifying opportunities for improvement.
• Collaborate with internal business units, IT teams, and external stakeholders to gather, validate, and interpret data from multiple sources.
• Ensure timeliness and accuracy of real estate inventory data updates and integrations with IT and dependent applications.
• Support development and implementation of IO’s Data Strategy specific to real estate inventory

Who You Are:

• Post-secondary education in Business Administration, Data Analytics, Commerce, Project Management, or a related discipline an asset.
• Several years of experience in business analysis, performance reporting, data analytics, quality assurance, governance, or a related analytical role.
• Experience developing dashboards, scorecards, and reports using intelligence platforms.
• Strong analytical and problem-solving skills, with the ability to interpret complex information, identify issues, and develop practical recommendations.
• Experience working with large data sets, data quality initiatives, performance metrics, and reporting frameworks.
• Strong stakeholder management and communication skills, including the ability to work effectively across multiple teams and service providers.

What We Offer:

• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
• A defined contribution pension plan, where IO contributes the equivalent of 5% of a full-time employee’s annual salary, with an option for IO to match an additional 5% contribution made by the employee. IO also offers a Group Retirement Savings Plan and Group Tax Free Savings Account, designed to help IO colleagues plan and save for their future.
• A comprehensive package that covers health, dental, vision, out-of-country care, paramedical services, and more.
• A pregnancy and parental leave program that offers expecting, eligible employees a top-up to 95% of their annual base salary for 31 weeks, and our parental leave program offers eligible employees a top-up to 95% of their annual base salary for 15 weeks.
• Access to our $1000 Healthcare Spending Account to top up expenses not covered in the benefits program and a Lifestyle Account that expands the eligibility of health and wellness options and can include coverage for gym memberships and fitness equipment, nutrition counselling or financial planning.
• Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being.IO will also cover the costs associated with up to two membership and license fees per year for eligible colleagues if directly related to the employee’s role.
• Access to a suite of virtual healthcare options to support non-urgent medical needs.
• A convenient, central location at 1 Dundas St West, easily accessible by public transit.

We offer a competitive salary range of $77,000 to $88,000 (P3 level), pay will align with skills, knowledge and experience of the candidate.

This posting will close on November 6, 2026at11:59 pm.

Interviews will occur on a rolling basis until the role is filled.

Exact compensation may vary based on skills, knowledge and experience.

This posting is for a current active vacancy. We are actively recruiting to fill this position.