Onsite Global Service Partner Specialist

SCIEX; Vaughan; On-site; CAD 75,000 - 85,000; Full time

Benefits offered by this job

Bonus eligible

Benefits package including 401(k)

Job summary

SCIEX, a Danaher operating company, is seeking a Service Partner Program Specialist to oversee global partner programs from Concord, Canada. The role supports compliance, performance oversight, and process control with onsite duties and regular cross-functional collaboration.

You will manage partner onboarding, training, and documentation while ensuring alignment with SCIEX standards and regulatory requirements. Travel up to 10% may be required.

Qualifications

• Bachelor's degree requirement in Science, Business, or Engineering or equivalent.
• 3+ years of experience supporting operational, quality, compliance, or field service programs.
• 1+ year maintaining records, documentation, and process controls.
• Proficiency with Microsoft Office and systems used for tracking compliance and supplier data.

Responsibilities

• Administer and manage end-to-end partner lifecycle (onboarding, qualification, authorization, renewal).
• Ensure partner documentation, certifications, and supplier records meet quality and regulatory standards.
• Coordinate training, resources, and access for authorized service activities across regions.
• Provide governance, reporting, and risk oversight with KPI tracking and compliance status.
• Collaborate with Service, Quality, Procurement, Legal, Finance, Sales and regional leaders to align standards.

Skills

Organizational skills

Administrative skills

Documentation

Education

Bachelor's degree in Science, Business, or Engineering

Tools

Microsoft Office

Compliance software

Job description

SCIEX, a Danaher operating company, is seeking a Service Partner Program Specialist to oversee global partner programs from Concord, Canada. The role supports compliance, performance oversight, and process control with onsite duties and regular cross-functional collaboration.

You will manage partner onboarding, training, and documentation while ensuring alignment with SCIEX standards and regulatory requirements. Travel up to 10% may be required.