Onsite Business Development Coordinator – Mississauga

Bloomstar; Mississauga; On-site; CAD 51,000 - 56,000; Full time

Job summary

Bloomstar in Mississauga is seeking a motivated Business Development Coordinator to support customer engagement, program execution, and growth initiatives across the organization. You will collaborate with Sales, Marketing, Product Development, and Operations to drive cross-functional initiatives and ensure effective communication with customers.

The role offers exposure to sales support, onboarding, and program tracking in a fast-paced environment.

Qualifications

• Post-secondary education in Business Administration, Sales, Marketing, Communications, or related field.
• 2-4 years of experience in customer service, sales support, account management, business development, or related customer-facing role.
• Demonstrated ability to build and maintain professional relationships with customers and internal stakeholders.
• Experience managing customer accounts, processing orders, and coordinating customer requests from initiation to completion.
• Strong understanding of customer service principles and a commitment to delivering exceptional customer experiences.
• Experience supporting sales initiatives, customer programs, or business development activities is considered an asset.
• Proficiency with Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.
• Experience working with ERP, CRM, or order management systems is considered an asset.
• Strong organizational and time-management skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities with the capacity to identify issues and coordinate effective solutions.
• Self-motivated, detail-oriented, and capable of working independently while collaborating effectively within a team environment.

Responsibilities

• Support the Sales & Business Development team in executing business growth initiatives and customer programs.
• Assist in the preparation of proposals, presentations, and other customer-facing materials.
• Build and maintain positive relationships with customers, buyers, and key decision-makers.
• Support customer onboarding, account maintenance, and follow-up activities.
• Respond to routine inquiries from customers and internal stakeholders or direct them to the appropriate team member.
• Assist with scheduling meetings and coordinating communications between internal teams and external customers.
• Develop an understanding of customer needs and communicate opportunities, concerns, and feedback to the appropriate stakeholders.
• Communicate professionally and effectively with customers through phone, email, text, and other communication channels.
• Conduct regular local store visits to gather insights, support customer relationships, and monitor program execution.
• Report customer feedback, observations, and opportunities to the Sales & Business Development team.

Skills

Customer service

Sales support

Account management

Communication

Organization

Time management

Attention to detail

Teamwork

Adaptability

Problem solving

Independence

Education

Post-secondary education in Business Administration / Sales / Marketing

Tools

ERP/CRM systems

Microsoft Office

Job description

Bloomstar in Mississauga is seeking a motivated Business Development Coordinator to support customer engagement, program execution, and growth initiatives across the organization. You will collaborate with Sales, Marketing, Product Development, and Operations to drive cross-functional initiatives and ensure effective communication with customers.

The role offers exposure to sales support, onboarding, and program tracking in a fast-paced environment.