Oncology Account Specialist Ontario, Canada

Kyowa Kirin; Ontario; On-site; CAD 80,000 - 110,000; Full time

Job summary

An innovative global specialty pharmaceutical company is seeking an Oncology Account Specialist to lead efforts in improving patient health outcomes in Oncology and Rare Diseases. This role is vital in establishing strong relationships with healthcare providers and ensuring effective account management within hospital systems. The successful candidate will utilize their expertise in pharmaceutical sales and oncology to drive sales and educate referral networks. Join a forward-thinking organization where your contributions will directly impact patient care and treatment pathways, making a real difference in the lives of patients in need.

Qualifications

• 5+ years of pharmaceutical sales experience with 3+ years in account management.
• Strong track record in oncology or rare disease sales.
• Ability to discuss therapeutic strategies with decision-makers.

Responsibilities

• Drive effective management processes for hospital systems and Cancer Care Boards.
• Educate referral networks on disease best practices and patient identification.
• Collaborate cross-functionally to implement business plans that drive sales.

Skills

Pharmaceutical Sales

Account Management

Oncology Knowledge

Communication Skills

Problem-Solving Skills

Education

Bachelor's Degree in Science or Business

MBA or Medical Degree

Tools

MS Office Suite

Veeva

Job description

Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas : bone and mineral; intractable hematologic; hematology oncology; and rare disease. A Japan-based company, our goal is to make people smile by delivering breakthroughs where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, Massachusetts, and Ontario.

The territory covers the Ontario – Target Location - Toronto Based

The Oncology Account Specialist plays a critical role in establishing KKCA as a leader in Oncology and Rare Diseases by demonstrating our commitment to supporting the efforts of Oncology / Rare Disease healthcare providers in improving patient health outcomes and becoming a trusted resource in demonstrating value along the patient journey. The individual in the role will drive an effective hospital system and account planning, management, and selling process for hospital systems / accounts. He / she will identify the key stakeholders within the assigned hospital systems / accounts and build strong relationships with those individuals along the patient’s journey. This includes understanding and educating referral networks to identify appropriate patients, converting to Poteligeo where appropriate, and ensuring maintenance on Poteligeo by facilitating appropriate multidisciplinary support of the patients via their care network. The Oncology Account Specialist also serves as the lead point of contact for account management activities within the assigned hospital networks, academic Institutions, and surrounding practices, working closely with Market Access, Sales, Marketing, and Medical Affairs Teams.

Essential Functions :

Effective Cancer Care Boards / Centers planning, management, and selling process :

• Drive effective Cancer Care Boards / Centers planning & management process for target hospital systems, the patient journey for that system, identifying key influencers within the Cancer Care Boards / Centers, and building relationships to drive sales
• Develop and maintain a deep understanding of the oncology and dermatology centers in assigned regions, identifying and mapping key stakeholders and patient flows.
• Understands and applies knowledge of the healthcare industry, trends, market conditions, and market access environment within the Oncology and Dermatology market space, including but not limited to pharmacy-economics, and payer / reimbursement landscape.
• Review and analyze product performance within Cancer Care Boards / Centers and take and / or evolve actions as appropriate.

Understanding and educating referral networks to Identify Appropriate Patients & support maintenance :

• Conduct day-to-day HCP and Cancer Care Boards / Centers interactions conveying complex, approved, promotional information fluently in a professional, compliant, ethical, and effective manner.
• Educate referral networks and co-management networks on disease best practices.
• Analyze these factors (patient flow / between institutions and community practices) in the development of business plans and the daily execution of sales calls.
• Demonstrate a strong understanding of current or pending clinical pathways within an institution and map patient flow / influence between institutions
• By providing the appropriate knowledge and information on Poteligeo, enables the Care Team to identify and track potential patients for follow-up with HCP.
• Ensure maintenance on Poteligeo by supporting appropriate multidisciplinary HCPs (DACs, DANs, Haem Onc, DERMs, Infusion Nurses, etc.) support of the patients via their care network.
• Collaborate cross-functionally with internal / external customers to develop and implement actionable business plans that drive any formularies and protocols / pathways additions that are required to drive sales volume within Cancer Care Boards / Centers.
• Demonstrated highly effective Cancer Care Boards / Centers management skills and exemplary selling competencies.
• Maintain knowledge of Oncology and Rare Disease standards of care and emerging clinical trends, and can articulate approved, on-label product information related to these topics.

Compliance

• Refers to requests for off-label information to KKCA’s medical department through the MIR process.
• Compliance with all applicable federal and provincial regulations, the Innovative Medicines Canada (IMC) Code of Ethical Practices, and KKCA compliance policies.
• Demonstrates integrity and high ethical standards in their interactions with stakeholders

Job Requirements

Education

Bachelor’s degree in science or business required. MBA, Pharmacy / Medical Degree preferred

Experience

• 5 years of pharmaceutical sales experience with a minimum of 3 years of pharmaceutical account management experience. 3 years’ experience within institutional, oncology, or rare disease sales.
• Proven track record of sales success with the ability to successfully develop and apply clinical and business expertise, and effective selling skills. Ability to discuss therapeutic strategies to inform and influence decision-makers. Possesses a strong track record of maintaining therapeutic area / product knowledge. Knowledge of applicable federal and provincial regulations affecting the pharmaceutical industry, as well as the Innovative Medicines Canada (IMC) Code of Ethical Practices.

Technical Skills

• Proficient in MS Office Suite and Veeva is a must.
• Excellent organizational / communication skills, initiative, and ambition to succeed are all essential.
• Valid US Driver’s License

Non-Technical Skills

Highly motivated and with great attention to detail. Strong endurance to work under tight timelines and complex / changing situations. Excellent written and oral communication skills including the ability to present via PowerPoint in front of large groups. Excellent problem-solving skills. Broad level of interpersonal skills and flexibility. Cultural sensitivity and ability to develop consensus within a multinational organization.

Physical Demands :

• Normal office environment with prolonged sitting and extensive computer work. Extensive driving and potential air travel with overnights are expected in some territories. The ability to safely and successfully operate a motor vehicle is required
• This position will be field based and will require approx. 50% overnight travel depending on territory.

KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions