Onboarding & Training Specialist

Closer Conveyancing; Canada; On-site; CAD 65,000 - 70,000; Full time

Job summary

A dynamic law and tech firm in Canada seeks an Onboarding Specialist to lead client training sessions and enhance the onboarding experience. The role involves developing tailored training materials, fostering client relationships, and analyzing training effectiveness. Ideal candidates should have solid training expertise and experience in client relationship management. A salary range of $65,000 to $70,000 annually is offered, along with a commitment to inclusivity and diversity in hiring.

Qualifications

• Experience delivering training sessions for clients, both virtually and in person.
• Ability to develop training materials tailored to client needs.
• Strong client relationship management skills.

Responsibilities

• Deliver training for new clients to enhance retention and software usage.
• Develop relationships with clients to promote loyalty and sales.
• Monitor client progress and report on training effectiveness.

Skills

Training expertise

Client relationship management

Collaboration

Problem-solving

Job description

A dynamic law and tech firm in Canada seeks an Onboarding Specialist to lead client training sessions and enhance the onboarding experience. The role involves developing tailored training materials, fostering client relationships, and analyzing training effectiveness. Ideal candidates should have solid training expertise and experience in client relationship management. A salary range of $65,000 to $70,000 annually is offered, along with a commitment to inclusivity and diversity in hiring.