On-Site Support Specialist

Motion Industries, Inc; Calgary; On-site; CAD 40,000 - 55,000; Full time

Job summary

Motion Industries, a leader in automation machinery manufacturing, is seeking an On-Site Support Specialist who will provide exceptional customer service and may mentor other employees. This full-time role requires a high school diploma and 3-5 years of relevant experience. Join the team in Calgary and be part of a company that values your contributions with a robust benefits package.

Benefits

Healthcare coverage

401(k)

Tuition reimbursement

Vacation, sick, and holiday pay

Qualifications

• Three to five years of related experience or an equivalent combination.
• Industry experience and product knowledge preferred.

Responsibilities

• Provides excellent customer service to enhance relationships.
• Acts as a lead/mentor to other employees.
• Performs support functions primarily at customer location.

Skills

Reliability

Organization

Attention to detail

Customer service

Communication skills

Multi-tasking

Time management

Moderate computer skills

Education

High school diploma or GED

Tools

Forklift certification

Job description

2 weeks ago Be among the first 25 applicants

Summary

Under limited supervision, the On-Site Support Specialist performs support functions for a customer site. Use this job if the position is combining several nonexempt functions. This position works more than 50% of the time at the customer location.

Summary

Under limited supervision, the On-Site Support Specialist performs support functions for a customer site. Use this job if the position is combining several nonexempt functions. This position works more than 50% of the time at the customer location.

Job Duties

• Provides excellent customer service that will enhance the relationship and lead to ongoing sales.
• May act as a lead/mentor to other employees.
• Performs one or more of the following support functions primarily at a customer location that include, but are not limited to, ART, VMI, driving, delivery, crib attendant, storeroom work and/or customer service.
• Performs other duties as assigned.
  
  

Education & Experience

• Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination.
  
  

Knowledge, Skills, Abilities

• Reliability, organization and attention to detail required.
• Industry experience required; product knowledge from previous warehouse experience is preferred.
• Customer service and communication skills required.
• Ability to multi-task and time management skills required.
• Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the Internet required.
• May need to be certified to operate a forklift.
• Valid driver’s license and good driving record required.
  
  

PHYSICAL DEMANDS

• Must be able to move up to 100 lbs and lift up to 50 lbs.
  
  

Company Information

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Automation Machinery Manufacturing

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