On-Site Field Service Technician Intern

RHI Magnesita GmbH; Brantford; On-site; CAD 30,000 - 39,000; Full time

Job summary

RHI Magnesita is seeking an On-Site Coordinator / Service Technician Intern to support field service operations at customer sites in Hamilton, Ontario. This hands‑on role involves project coordination, inspections, troubleshooting, and technical support, with exposure to industrial operations and customer relations.

The internship targets students in Engineering, Materials Technology, Business, Operations Management, or related fields, offering a clear path to hands‑on learning, safety

Qualifications

• Must be enrolled in a Co-op or Internship program in a related field.
• Strong communication, organization and problem‑solving skills.
• Ability to work independently and as part of a team.
• Mechanical aptitude and willingness to learn hands‑on tasks.
• Proficiency with Microsoft Office applications (Excel, Word, Outlook).

Responsibilities

• Coordinate field service activities, maintenance projects and site visits.
• Assist with product installation, inspection, maintenance and repair at customer locations.
• Conduct site inspections and collect operational data to monitor performance.
• Troubleshoot technical/operational issues and assist in root cause investigations.
• Prepare service reports, project documentation and updates.
• Coordinate communication between customers, contractors and internal teams.
• Represent the company professionally and build strong customer relationships.

Skills

Communication

Organizational skills

Problem solving

Teamwork

Mechanical aptitude

Excel

MS Office

Reading engineering docs

Education

Currently enrolled in Co-op/Internship program

Tools

Microsoft Excel

MS Office

Job description

RHI Magnesita is seeking an On-Site Coordinator / Service Technician Intern to support field service operations at customer sites in Hamilton, Ontario. This hands‑on role involves project coordination, inspections, troubleshooting, and technical support, with exposure to industrial operations and customer relations.

The internship targets students in Engineering, Materials Technology, Business, Operations Management, or related fields, offering a clear path to hands‑on learning, safety