On-Site Client Experience Specialist

Hiringplatform; Halifax; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

On-site fitness facility

Professional development programs

Diversity & inclusion

Job summary

Crombie is hiring a Customer Service Associate based out of Halifax, Nova Scotia, working on-site at Scotia Square. You will help customers with inquiries related to building maintenance and operations, and support across departments to ensure smooth daily operations.

The role requires strong computer skills, excellent customer service, and flexibility to work days, nights, and weekends. A clear criminal record check is essential, with a supportive team culture and opportunities for growth.

Qualifications

• Proficient in computer systems.
• Demonstrated experience in a customer service-focused environment.
• Days, nights and weekend availability is required.
• Experience with Yardi Voyager is considered an asset.
• Clear criminal record check.

Responsibilities

• Assist customers and answer questions about building maintenance and related services.
• Maintain records and log-books as required by the organization.
• Monitor online client services portal and assist in task assignment.
• Escalate issues to appropriate departments and contribute to a safe, respectful work environment.

Skills

Computer systems

Customer service

Availability

Yardi Voyager

Criminal background check

Job description

Crombie is hiring a Customer Service Associate based out of Halifax, Nova Scotia, working on-site at Scotia Square. You will help customers with inquiries related to building maintenance and operations, and support across departments to ensure smooth daily operations.

The role requires strong computer skills, excellent customer service, and flexibility to work days, nights, and weekends. A clear criminal record check is essential, with a supportive team culture and opportunities for growth.