Customer Experience Associate - Flexible Hours & Growth

CBI Health; Sydney; On-site; CAD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Flexible hours

Job summary

A leading community healthcare provider in Cape Breton is seeking a Customer Experience Associate to create a welcoming environment for clients. You will respond to inquiries, assist in scheduling, and maintain operational flow. The ideal candidate has strong communication skills, problem-solving abilities, and the capability to build relationships. This full-time position offers competitive compensation and benefits including health, dental, and vision care.

Qualifications

• Natural ability to connect with people and build strong relationships.
• Demonstrated ability to identify problems or potential problems quickly.
• Excellent time management and attention to detail.

Responsibilities

• Create a welcoming environment for clients and guests.
• Respond to inquiries promptly within 24 hours.
• Schedule private clients effectively based on their care plans.

Skills

Strong written and verbal communication skills

Strong computer literacy

Customer service skills

Problem-solving skills

Time management skills

Ability to build relationships

Tools

Microsoft Office

Job description

A leading community healthcare provider in Cape Breton is seeking a Customer Experience Associate to create a welcoming environment for clients. You will respond to inquiries, assist in scheduling, and maintain operational flow. The ideal candidate has strong communication skills, problem-solving abilities, and the capability to build relationships. This full-time position offers competitive compensation and benefits including health, dental, and vision care.