On-Premise Chain & Key Account Manager

Charton Hobbs; Vancouver; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Automobile package

Performance-based bonuses

Job summary

Charton Hobbs seeks an On-Premise Chain & Key Account Manager for British Columbia to manage key accounts, grow revenue, and strengthen partnerships across Vancouver and Whistler. This maternity-leave coverage role reports to the Provincial Sales Manager and collaborates with marketing, distribution, and supply chain teams.

The candidate will lead regional chain partnerships, negotiate favorable terms, and develop strategic plans to drive product presence with premium wine and spirits brands.

Qualifications

• Post-secondary education in Business, Marketing, or related field is an asset.
• Experience in key account management within the beverage-alcohol industry, focusing on regional chain partnerships.
• Strong understanding of beverage-alcohol industry trends and dynamics.
• Excellent negotiation, communication, and interpersonal skills.
• CRM proficiency; experience with CRM systems.
• WSET and/or related certifications are preferred.
• Available for evening and weekend work; occasional domestic and international travel.

Responsibilities

• Develop and maintain relationships with key accounts, including regional chains and strategic partners.
• Drive revenue growth through effective account management and collaboration with internal teams.
• Identify and prioritize restaurant chain partnerships aligned with business objectives.
• Negotiate and establish agreements with restaurant chains to promote and distribute products.
• Collaborate with marketing to create tailored promotions and campaigns for restaurant chain partners.
• Develop and implement strategic account plans and set sales targets for key accounts and regional chains.
• Coordinate cross-functional teams to ensure seamless execution of account strategies and conduct regular business reviews.
• Act as the primary point of contact for restaurant chain partners, ensuring excellent customer service.

Skills

Negotiation

Communication

Interpersonal skills

Results-oriented

Education

Post-secondary education in Business/Marketing

WSET certification (preferred)

Tools

CRM software

Job description

ON-PREMISE CHAIN & KEY ACCOUNT MANAGER - BC

Status: Full-Time, Contract – Maternity Leave Coverage

Contract Term: October 2026 – approximately 14 months

Reporting to: Provincial Sales Manager

Charton Hobbs is one of Canada’s largest privately held wine & spirits importers, committed to delivering exceptional and diverse wines and spirits to consumers. With a focus on quality and innovation, we are seeking a strategic and experienced On-Premise Chain & Key Account Manager to join our team. This role will specifically focus on managing key accounts, with a special emphasis on cultivating and enhancing partnerships with regional chains. The successful candidate will play a pivotal role in developing and executing strategies to drive sales, strengthen relationships, and maximize brand presence across the province, including key accounts throughout Vancouver and Whistler. This position is the lead for on-premise development with impact across Chain accounts, supplier relationships, inter-agency collaboration, and portfolio development.

In this role you will work with exciting and prestigious brands such as Famille Perrin, Osoyoos Larose, Foley Wine Estates, Chateau Miraval, Cakebread, Luxardo, and many more. In addition to managing the assigned territory, you will be working closely with our marketing and sales teams to assist and often lead the execution of trainings and events.

There will be set KPIs and targets consistent with the make-up of this territory, which may include regional chains such as Tap & Barrel, Top Table Group, JRG, Carlos O’Brian’s, Gibbons Hospitality, Freehouse, and many more.

Responsibilities:

Key Account Management:

• Develop and maintain strong relationships with key accounts, including regional chains and other strategic partners.


• Drive revenue growth through effective account management and collaboration with internal teams.

Regional Chains Partnerships:

• Identify and prioritize restaurant chain partnerships aligned with business objectives.


• Negotiate and establish mutually beneficial agreements with restaurant chains to promote and distribute our products.


• Collaborate with marketing teams to create tailored promotions and campaigns for restaurant chain partners.

Strategic Planning:

• Develop and implement comprehensive strategic account plans, including specific initiatives for key accounts.


• Stay informed about industry trends, competitor activities, and market dynamics to inform strategic decision-making.


• Set and achieve sales targets for key accounts and regional chain partners.


• Analyze sales data to identify opportunities for growth and implement strategies to address challenges.

Cross-functional Collaboration:

• Work closely with cross-functional teams, including marketing, distribution, and supply chain, to ensure seamless execution of account and partnership strategies.


• Provide feedback and insights from key accounts and regional chain partners to inform product development and marketing strategies.


• Conduct regular business reviews with key accounts and restaurant chain partners to assess performance, address concerns, and identify opportunities for collaboration.


• Act as the primary point of contact for restaurant chain partners, ensuring exceptional customer service.

Qualifications:

• Post-secondary education in Business, Marketing, or a related field is an asset.


• Proven experience in key account management within the beverage-alcohol industry, with a focus on regional chain partnerships.


• Strong understanding of the beverage-alcohol industry, including trends and dynamics.


• Excellent negotiation, communication, and interpersonal skills.


• Ability to develop and execute strategic plans for both key accounts and partnerships.


• Results-oriented with a track record of achieving and exceeding sales targets.


• Proficient in using CRM systems and other relevant software.


• WSET and/or related certifications are preferred.


• Availability for evening and weekend work is required, as well as availability for occasional domestic and international travel.


• Competitive salary and performance-based bonuses along with an automobile package (must have a valid driver’s licence and access to a reliable vehicle).

The above information is representative of the work performed in this position; however it is not all-inclusive. The omission of a specific duty or responsibility does not exclude it from the position if the work is similar or related to the essential duties and responsibilities.

Charton Hobbs is an equal opportunity employer and welcomes candidates from diverse backgrounds to apply. We thank all applicants for their interest; however, only those selected for an interview will be contacted.