On-Call Retail Associate: Flexible, Energetic Guest Service

Fossil Group; Vaughan; On-site; CAD 32,000 - 42,000; Part time

Job summary

Fossil Group is seeking Contingent Retail Associates to support stores in Vaughan on an as-needed basis. You will enhance guest experiences, assist with store operations, and uphold Fossil’s brand standards during peak periods and events.

This flexible, on-call role is ideal for energetic individuals who thrive in fast-paced environments, enjoy teamwork, and are committed to delivering friendly, efficient service to every customer.

Qualifications

• Retail or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Strong passion for delivering outstanding customer experiences.
• Energetic, adaptable, with a can-do attitude.
• Available for flexible and on-call scheduling, including nights, weekends, and holidays.
• Team-oriented with a positive, proactive approach.
• Able to stand for long periods and assist with store operations.
• High level of integrity and professionalism.

Responsibilities

• Deliver exceptional guest experiences on the sales floor.
• Support store operations and maintain brand standards.
• Assist during peak periods, special events, and holidays.
• Provide energetic, customer-first service.

Skills

Retail experience

Communication skills

Customer experience

Adaptive/flexible

On-call availability

Teamwork

Stamina for store ops

Professionalism

Job description

Fossil Group is seeking Contingent Retail Associates to support stores in Vaughan on an as-needed basis. You will enhance guest experiences, assist with store operations, and uphold Fossil’s brand standards during peak periods and events.

This flexible, on-call role is ideal for energetic individuals who thrive in fast-paced environments, enjoy teamwork, and are committed to delivering friendly, efficient service to every customer.