Contingent Retail Associate - Stores

Fossil Group; Vaughan; On-site; CAD 32,000 - 42,000; Part time

Job summary

Fossil Group is seeking Contingent Retail Associates to support stores in Vaughan on an as-needed basis. You will enhance guest experiences, assist with store operations, and uphold Fossil’s brand standards during peak periods and events.

This flexible, on-call role is ideal for energetic individuals who thrive in fast-paced environments, enjoy teamwork, and are committed to delivering friendly, efficient service to every customer.

Qualifications

• Retail or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Strong passion for delivering outstanding customer experiences.
• Energetic, adaptable, with a can-do attitude.
• Available for flexible and on-call scheduling, including nights, weekends, and holidays.
• Team-oriented with a positive, proactive approach.
• Able to stand for long periods and assist with store operations.
• High level of integrity and professionalism.

Responsibilities

• Deliver exceptional guest experiences on the sales floor.
• Support store operations and maintain brand standards.
• Assist during peak periods, special events, and holidays.
• Provide energetic, customer-first service.

Skills

Retail experience

Communication skills

Customer experience

Adaptive/flexible

On-call availability

Teamwork

Stamina for store ops

Professionalism

Job description

Make an Impact

Our Contingent Retail Associates make an impact by delivering exceptional guest experiences and supporting store operations on a flexible, as-needed basis. They bring energy and enthusiasm to the sales floor, helping customers discover Fossil’s unique product assortment while ensuring that brand standards are consistently upheld.
Contingent Associates play a vital role in creating a welcoming, fun, and service-driven environment. They step in to support the team during peak periods, special events, holidays, or when additional coverage is needed. With their adaptability and customer-first mindset, they help drive sales while ensuring every interaction leaves a lasting impression.

Your Skills

• Previous retail or customer service experience preferred.
• Strong communication and interpersonal skills.
• Passion for providing excellent customer experiences.
• Energetic, adaptable, and willing to jump in where needed.
• Ability to work flexible and on-call schedules, including nights, weekends, and holidays.
• Team-oriented mindset with a positive, can-do attitude.
• Ability to stand for extended periods and perform store operational tasks.
• High level of personal integrity and professionalism.