Fashion Retail Sales Associate - Customer Experience Pro

Fossil Group, Inc.; Vaughan; On-site; CAD 32,000 - 40,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

Growth opportunities

Employee product discounts

Job summary

Fossil Group, Inc. in Vaughan, Canada, is seeking a Sales Associate to deliver a radical customer experience and drive sales in a fashion retail setting. You will align your day with store goals and work with the team to foster a welcoming atmosphere.

The role emphasizes building brand loyalty, strong communication, and adaptability. With 1–2 years of retail experience, you’ll contribute to growth, learn continuously, and represent the Fossil brand with professionalism.

Qualifications

• 1–2 years of retail experience, preferably within fashion retail.
• Passion for exceptional internal and external customer experience.
• Professionalism and sophistication in the role.
• Team-centric leadership approach that motivates others.
• Ability to build brand loyalty.
• Genuinely cares to help people succeed.
• Strong written, verbal, and presentation skills.
• Collaborative yet self-motivated and able to direct.
• Willingness to learn continuously and adapt to business needs.

Responsibilities

• Provide radical customer experience and align with store goals.
• Collaborate with team to create a positive shopping environment.
• Contribute to achieving sales goals and growth initiatives.

Skills

Retail experience

Customer experience

Professional presentation

Team leadership mindset

Brand loyalty

Communication

Self-motivation

Adaptability

Customer-first attitude

Bachelor’s degree preferred

Education

Bachelor’s degree preferred

Job description

Fossil Group, Inc. in Vaughan, Canada, is seeking a Sales Associate to deliver a radical customer experience and drive sales in a fashion retail setting. You will align your day with store goals and work with the team to foster a welcoming atmosphere.

The role emphasizes building brand loyalty, strong communication, and adaptability. With 1–2 years of retail experience, you’ll contribute to growth, learn continuously, and represent the Fossil brand with professionalism.