On-Call Relief Worker - Food Bank & Community Programs

The Stop; Toronto; On-site; CAD 31,000 - 44,000; Full time

Job summary

The Stop Community Food Centre in Toronto is seeking a Relief Worker to support the Drop-in, Food Bank and related programs on an on-call, casual basis. Work hours may include up to 8-hour shifts from 8:30am to 4:40pm, Monday to Friday, with immediate start.

You will join a team of staff and volunteers, provide courteous service, assist with records, food preparation, front desk intake, deliveries, and help enforce Stop policies.

Qualifications

• 1 year experience in social services or volunteering.
• Self-motivated and able to work as part of a team.
• Excellent interpersonal, time management and communication skills.
• Knowledge of social services and community resources.
• Experience with customer service and ability to work in a diverse community.
• Ability to lift up to 50 pounds and work in a fast-paced environment.

Responsibilities

• Assist drop-in, food bank, kitchen staff, cafe, admin and volunteers to ensure smooth daily operation.
• Maintain daily records, logs and inventory; assist with cleaning and organization.
• Assist with food and space preparations for meals and services.
• Assist at food bank front desk with intake and administrative tasks.
• Receive deliveries and store items appropriately.
• Ensure programming follows Stop policies and values.
• Provide directions to volunteers and assist with conflict resolution as needed.
• Support participants with referrals to community resources and inquiries.
• Provide polite, responsive customer service in line with policies.
• Perform other duties during shifts as required.

Skills

Customer service

Interpersonal skills

Time management

Communication

Job description

The Stop Community Food Centre in Toronto is seeking a Relief Worker to support the Drop-in, Food Bank and related programs on an on-call, casual basis. Work hours may include up to 8-hour shifts from 8:30am to 4:40pm, Monday to Friday, with immediate start.

You will join a team of staff and volunteers, provide courteous service, assist with records, food preparation, front desk intake, deliveries, and help enforce Stop policies.