On-Call Bartender & Server — Casino Hospitality Pro

Petroglyph Development Group; Richmond; Sur place; CAD 25 000 - 29 000; Plein temps

Résumé du poste

River Rock Casino Resort in Richmond, BC invites applications for a Server 1/Bartender (On call) to join the Food & Beverage team. The role focuses on delivering professional, attentive service in a fast-paced environment and building guest relationships.

Qualifications include 1 year of serving experience, Serving It Right, and the ability to obtain a Gaming Worker License. On-call weekends required, with opportunities to support the casino's dining operations.

Qualifications

• Reliable availability to work on Call on Friday, Saturday and Sundays.
• Minimum 1 year of serving experience with strong, service-oriented communication skills.
• Experience with Squirrel POS system an asset.
• Serving It Right Certification.
• Ability to obtain and maintain a Gaming Worker License.

Responsabilités

• Greet guests warmly, using names when possible to create a personalized experience.
• Escort guests to tables, present menus, and highlight daily features.
• Describe menu items and beverages with confidence and knowledge.
• Take accurate orders, offer recommendations, and anticipate guest needs.
• Serve food and beverages promptly, check satisfaction, and ensure a seamless dining experience.
• Prepare beverages and select food items when applicable.
• Address guest concerns professionally or escalate to leadership when needed.
• Process payments and present bills accurately.
• Clear and reset tables, maintain cleanliness, and restock service areas.

Connaissances

Customer service

Clear communication

Multitasking

Physical stamina

Formation

Serving It Right Certification

Gaming Worker License eligibility

Outils

Squirrel POS

Description du poste

River Rock Casino Resort in Richmond, BC invites applications for a Server 1/Bartender (On call) to join the Food & Beverage team. The role focuses on delivering professional, attentive service in a fast-paced environment and building guest relationships.

Qualifications include 1 year of serving experience, Serving It Right, and the ability to obtain a Gaming Worker License. On-call weekends required, with opportunities to support the casino's dining operations.