Omnichannel Fulfillment Clerk

Avanti Software Inc.; Edmonton; On-site; CAD 26,000 - 29,000; Full time

Benefits offered by this job

Steel toe boots

Job summary

Royal Distributing is opening its first Alberta location in Edmonton. The Omnichannel Fulfillment Clerk oversees Ship from Store operations, supports inventory counts, and ensures orders are picked, packed, and shipped accurately and on time.

You will work in a fast-paced environment, handling back-of-house tasks, cycle counts, and warranty processing while maintaining inventory integrity and customer satisfaction.

Qualifications

• 1–3 years in retail operations, fulfillment, or inventory roles.
• Experience with Ship From Store, BOPIS, or omnichannel fulfillment is a strong asset.
• Ability to lift and move boxes up to 50 pounds and stand for extended periods.

Responsibilities

• Own day-to-day execution of Ship from Store orders: picking, packing, staging, and shipping.
• Ensure online orders are fulfilled accurately and on time, meeting SLA guidelines.
• Perform weekly cycle counts and assist with inventory variances investigations as needed.
• Support safety standards and maintain organized back-of-house areas.
• Report to Assistant Store Manager and Store Manager.

Skills

Retail operations

Fulfillment

Inventory management

Attention to detail

Physical tasks

Tools

Inventory systems

POS systems

Order management systems

Job description

We're Royal Distributing, and we've been a leader in the Canadian powersports industry for the past 36 years. We provide our customers with quality products and exceptional service to keep them riding their snowmobiles, ATVs, motorcycles, dirt bikes, and more. As we continue to grow, we're excited to be opening our first Alberta location in Edmonton and bringing the Royal Distributing experience to even more riders. Join us and be part of this exciting next chapter!

The Opportunity

The Omnichannel Fulfillment Clerk is responsible for overseeing all Ship from Store (SFS) operations while supporting key back-of-house functions including inventory counts, warehouse organization, and warranty processing. This role ensures Ship from Store orders are picked, packed, and shipped accurately and on time, while maintaining inventory integrity and operational efficiency within the store. This position plays a critical role in delivering a seamless omnichannel customer experience and acts as a subject matter expert for fulfillment processes.

Responsibilities

• - Own the day-to-day execution of Ship from Store orders, including picking, packing, staging, and shipping.
• - Ensure all online orders are fulfilled accurately, efficiently, and meet SLA guidelines.
• - Identify and resolve order issues (inventory discrepancies, damages, carrier issues, system errors).
• - Complete and document weekly cycle counts of Ship from Store supplies.
• - Follow all workplace health and safety standards.
• - Ensure safe handling of inventory, equipment, and shipping materials.
• - Maintain compliance with company policies and operational procedures.
• - Support inventory counts (cycle counts, full counts) and support management team with variances investigations when needed.
• - Help maintain organization and accuracy of warehouse areas.
• - Help defective or warranty items are tracked, stored, and processed correctly when needed.
• - Other duties as assigned by the Company

Qualifications

• - 1–3 years of retail operations, fulfillment, warehouse, or inventory experience
• - Experience with Ship From Store, BOPIS (buy online, pick up in store), or omnichannel fulfillment is a strong asset.
• - Comfortable working in back-of-house environments and handling physical tasks (lifting, standing, walking).
• - Strong attention to detail and problem-solving skills.
• - Ability to prioritize tasks in a fast-paced environment.
• - Familiarity with inventory systems, POS, or order management systems preferred.

Additional Information

• - Starting Range: $18.85 to $21.00/an hour
• - This is a full-time opportunity with varying hours and overtime as required - the successful candidate must be available for shifts during days, evenings, and weekends.
• - This position requires team members to stand for extended periods, climb a ladder and to move and handle boxes of merchandise (weighing up to 50 pounds) throughout the store.
• - This position reports to the Assistant Store Manager and Store Manager
• - Steel toe, green patch work boots are required.
• - This is a new vacant position in which we are accepting internal and external applications

We are an equal opportunity employer and while we thank everyone for their interest, only those to be interviewed will be contacted. Royal Distributing is committed to promoting accessible recruitment as outlined in the Accessibility for Ontarians with Disabilities Act. Royal Distributing will attempt to accommodate persons with a disability in an appropriate and effective manner throughout all stages of the recruitment process. Accommodations will be provided upon request.