OMNI CUSTOMER FULFILLMENT ASSOCIATE

Walmart; Calgary; On-site; CAD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking an OMNI Customer Fulfillment Associate to join their dynamic team. In this exciting role, you will pick, pack, and dispense online orders while ensuring the highest quality standards and customer satisfaction. This position offers a unique opportunity to develop your skills in the retail sector, with a focus on safety and food hygiene. If you thrive in a fast-paced environment and enjoy customer interaction, this could be the perfect fit for you. Join a team that values flexibility, continuous improvement, and a commitment to excellence!

Qualifications

• Must be 16 years or older to apply.
• Strong attention to detail and customer service skills required.

Responsibilities

• Pick and pack online orders ensuring quality and accuracy.
• Maintain safety and hygiene standards in the workplace.
• Document and label orders correctly for shipping.

Skills

Customer Service

Attention to Detail

Safety Standards Compliance

Order Fulfillment

Education

Minimum Age: 16

Job description

Position Summary...

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standards and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty.

If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!

What you'll do...

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
4. Correctly documents and labels all orders through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
5. Optimizes tote fill by packing orders in a space-efficient manner while still ensuring product quality standards are maintained.
6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
7. Ensures strict adherence to safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris, and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensures that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.

Minimum Qualifications...

Age – 16 or older

Preferred Qualifications...

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

35 Sage Hill Gate Nw, Calgary, AB T3R 0S4, Canada