(CAN) OMNI Customer Fulfillment Associate

Walmart Canada Corp; Town of Sylvan Lake; On-site; CAD 35,000 - 45,000; Full time

Job summary

Join Walmart Canada as an OMNI Customer Fulfillment Associate, where you'll develop essential retail skills while ensuring high-quality service in fulfilling online orders. This role involves picking, packing, and maintaining hygiene standards, playing a crucial part in customer satisfaction and loyalty.

Qualifications

• Ability to pick and pack orders efficiently and accurately.
• Familiarity with safety and hygiene standards in a retail environment.

Responsibilities

• Efficiently assembles orders while maintaining quality standards.
• Ensures strict adherence to food hygiene and safety requirements.

Skills

Attention to detail

Customer service

Safety compliance

Job description

Position Summary...

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs, and dispenses online orders, ensuring high-quality standards and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!

What you'll do...

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
3. Ensures that products picked are of the highest quality i.e., no damaged products, freshest product selection etc.
4. Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
5. Optimizes tote fill by packing orders in a space-efficient manner while still ensuring product quality standards are maintained.
6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
7. Ensures strict adherence to safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean-up of all spills and debris, and ensuring all totes are clean and free of debris before packing. Operates material handling equipment safely and responsibly, completing all safety pre-inspection checks before use. Exhibits behaviors that support the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes to operational procedures, productivity standards, safety, working conditions, and quality standards. Demonstrates flexibility in completing work assignments based on customer requests and meeting daily delivery schedules.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location: 3420 47Th Ave, Sylvan Lake, AB T4S 0B6, Canada

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