Office Services Representative I

Moneris; Toronto; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Mailroom Coordinator to manage mailroom activities and logistics support. In this role, you will ensure accurate handling of incoming and outgoing mail, assist with shipments, and maintain inventory. Your organizational skills and attention to detail will be crucial as you build relationships with internal and external customers. This position offers a dynamic work environment where you can contribute to a supportive workplace culture while enjoying comprehensive benefits and opportunities for professional development. If you thrive in a collaborative setting and are eager to make a difference, this role is perfect for you.

Benefits

Flexible benefits

Health spending account

RRSP matching

Learning & development programs

Employee Assistance Program

Diversity, Equity and Inclusion initiatives

Qualifications

• 1+ years in a warehouse or shipping role required.
• Proficient in Microsoft Office and able to lift up to 40 pounds.

Responsibilities

• Coordinate mailroom activities and oversee incoming and outgoing mail.
• Assist logistics with shipments and handle inventory management.
• Serve as the first point of contact for internal facilities issues.

Skills

Warehouse experience

Mailroom processes knowledge

Shipping and receiving

Microsoft Office proficiency

Time management

Organizational skills

Attention to detail

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Your Moneris Career - The Opportunity

You will coordinate the mailroom activities of our office and will oversee opening, sorting and routing of incoming mail and make preparations for outgoing post, mail and packages. You will assist the logistics department with receiving shipments, verifying accuracy of orders and handling missing or damaged items and will oversee periodic inventories and reorder items. You will be the first point of contact for internal facilities issues and log all maintenance, cleaning and office/location services and refer related issues to the team members.

Location: You will work onsite at our Toronto office (3300 Bloor St W, Etobicoke, ON M8X 2X2. Please note that our office location will change in the future)

Schedule: Monday to Friday (between 8:00 AM and 5:00 PM)

Reporting Relationship: You will report to the Manager, Facilities Management II

Your Moneris Career - What you'll do

• Receive packages daily and record transactions in Moneris' system, sign purchase orders, and ensure distribution and delivery of merchandise to the right departments
• Ensure proper transport of all shipments; Process requests, assess condition of received merchandise, and verify accuracy of order; notify the appropriate parties if there are any missing or damaged items
• Handle incoming and correspondence, including returned mail, and distribute promptly with daily contact with couriers and other mailroom vendors
• Communicate to management any issues affecting distribution services promptly
• Manage minor repairs and maintenance, cleaning, and other work requests, tracking to completion
• Build constructive relationships with internal and external (suppliers, clients and associates) customers.
• Assist in the procurement of vendors and services by sourcing multiple companies; provide information to management for consideration
• Replenish some consumables to different department or areas of the facilities (hand-sanitizers, coffee, tea)

Your Moneris Career - What you bring

• Minimum 1 years experience in a warehouse or shipping and receiving environment or relevant role
• Basic knowledge of mailroom processes and systems.
• Experience with shipping and receiving and must be able to lift up to 40 pounds.
• Proficient with Microsoft Office computer programs (Word, Excel, and Outlook)
• Ability to establish and maintain positive working relationships with others both internally and externally
• Outstanding time management, organizational and prioritization skills, and excellent attention to detail

Your Moneris Career - What you get

• Comprehensive Total Rewards Program including bonuses, flexible benefits starting from day 1, and your choice of either a health spending account (HSA) or personal spending account (PSA)
• RRSP matching & defined contribution pension plan
• Learning & development programs and resources including unlimited free access to Coursera and an Educational Assistance Program
• Holistic approach to your well-being, with an Employee Assistance Program for you and your family, access to 24/7 virtual health care, wellness events and a supportive workplace culture
• A workplace committed to investing in Diversity, Equity and Inclusion (DEI) through various initiatives including, employee inclusion groups (EIGs), mentorship, DEI learning and workshops, educational events, and various resources including an internal DEI website and newsletter

Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers

#LI-Onsite

Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.