Office Operations Coordinator

Luxtec, a division of LMPG Inc; Longueuil; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Employee recognition programs

Flexible hours

On-site gym

Subsidised cafeteria

HQ near public transport

Employer social activities

Safety equipment provided

RRSP contribution

Job summary

Luxtec, a division of LMPG Inc., is seeking an administrative coordinator for our Longueuil office. You will be the first face for visitors, support HR and production teams, and ensure a clean, fully operational workspace.

The role includes managing mail and access control, reception duties, meeting logistics, travel arrangements, and HR onboarding. Fluency in French and English is required, with at least two years in office coordination or facilities management.

Qualifications

• Minimum two years of experience in office coordination, facilities management, hospitality or a related field.
• Strong customer-service mindset with excellent communication and interpersonal skills.
• Excellent organization with ability to juggle multiple requests while maintaining attention to detail.
• Proficiency in Microsoft Office; comfortable learning new systems.
• Professional French and English, spoken and written; daily interaction with bilingual colleagues and partners.

Responsibilities

• Coordinate with building management, cleaning crews and maintenance vendors; follow requests to completion.
• Keep office supplies stocked and common areas presentable; maintain mail and access systems.
• Greet visitors, manage arrivals, and organize meeting hospitality and travel bookings.
• Answer calls, monitor inboxes, faxes and voicemail; relay building updates and cafeteria menus.
• Assist HR with new hire onboarding, training records and safety equipment checks.
• Support production management and HR with ad hoc administrative tasks.

Skills

Office coordination

Facilities management

Hospitality

Customer service

Bilingual English/French

Tools

Microsoft Office

Job description

You are the first face of the company and the person who keeps the office facility running: a clean and fully operational workspace, a professional welcome for every visitor, client, employee. A dependable administrative support for the team and for HR on the production floor. You work directly with building management, cleaning and maintenance vendors, caterers and travel providers, HR, and production supervisors.

What you will do

Building and facilities

• Coordinate with building management, cleaning crews and maintenance vendors, and follow every request through to completion.
• Keep office, kitchen and meeting-room supplies stocked and common areas presentable.
• Handle incoming and outgoing mail (Canada Post), fob passes, door access and the alarm system, and manage the Bell machine.

Visitors, clients and events

• Greet visitors and manage visitor arrivals through the Greetly check-in bot.
• Organize meeting hospitality (catering, room set-up), client-visit logistics, and hotel, restaurant and travel bookings.
• Ship samples, giveaways and packages between departments, and organize internal activities and events.

Reception

• Answer and direct calls, and monitor general inboxes, faxes and voicemail.
• Send building updates, cafeteria menus and 21st Century communications.

New hires and HR administration

• Welcome new production employees ; punch chips, absence card, safety glasses, and a check of safety boots and clothing.
• Enter employee training, scan and file operational checklists
• Support production management and HR with ad hoc administrative tasks.

What you bring

• At least two years of experience in office coordination, facilities management, hospitality or a related field.
• A customer-service mindset, with strong communication and interpersonal skills.
• Excellent organization and the ability to juggle many requests at once, with close attention to detail.
• Proficiency in Microsoft Office, and comfort learning new systems.
• Professional French and English, spoken and written. This role deals every day with colleagues, customers and partners in both languages.
• Assets: client-facing or hospitality experience, facility maintenance or vendor coordination, HR administration or manufacturing experience

Working conditions

• Office environment, based at the front desk for most of the day. Availability on Monday mornings and late afternoons for the new-employee welcome. Occasional light lifting and local travel.

We are excited about your contribution to our dynamic team, but we want you to be excited about what we can do for you. Here are some of the main advantages we offer our employees:

• Employee recognition programs
• Flexible hours (if applicable)
• An on-site, employee-only gym
• A subsidised cafeteria
• Headquarters close to public transportation
• Employer-subsidised social activities
• Personal protective and safety equipment provided
• Employer RRSP contribution of up to 6%

Location

Longueuil