Office Manager & Executive Assistant (term)

The Banff Lake Louise Tourism Bureau; Banff; Hybrid; CAD 45,000 - 65,000; Full time

Job summary

The Banff Lake Louise Tourism Bureau is seeking an Office Manager & EA to provide high-level administrative and executive support to the President & CEO, including scheduling, travel coordination, and budget oversight.

The role also covers office operations, facilities, equipment, and hybrid workplace booking systems, with additional support for Technology and People & Cultures teams, all while handling confidential information with professionalism and discretion.

Qualifications

• Proactive and highly organized professional who anticipates needs, builds strong relationships, and brings sound judgement and discretion to everything they do.
• High-level administrative and executive support to the President & CEO, including managing schedules, coordinating travel, and overseeing budgets.
• Responsible for office operations, facilities, equipment, and hybrid workplace booking systems.
• Support Technology and People & Cultures teams as needed to ensure smooth operations.
• Handles confidential information with professionalism, discretion and trust.

Responsibilities

• Provide executive support to the President & CEO.
• Manage calendars, scheduling, and travel arrangements.
• Oversee office budgets and expenditures.
• Maintain workspace facilities and office equipment.
• Coordinate hybrid workplace bookings and related systems.

Skills

Administrative support

Schedule management

Travel coordination

Budget oversight

Discretion & confidentiality

Job description

Administrator Banff, AB, CA 1 Attachments

The Office Manager & EA is a proactive and highly organized professional who anticipates needs, builds strong relationships, and brings sound judgement and discretion to everything they do. They are a strong administrator and natural problem solver who takes initiative to keep operations running smoothly in support of BLLT's team culture.

This role provides high-level administrative and executive support to the President & CEO, including managing schedules, coordinating travel, and overseeing budgets. It is also responsible for office operations, such as maintaining workspace facilities, equipment, and hybrid workplace booking systems.

In addition, this role will support the Technology and People & Cultures teams t o support office technology, coordinate projects, onboarding administration, workplace health and safety compliance.

A key aspect of the position is handling confidential and sensitive information with a high degree of professionalism, discretion, and trust.

This is a term position until September 2027.

Why BLLT?

• Competitive salary based on experience.
• A values driven culture: Be United. Be Thoughtful. Be Optimistic. Be Innovative.
• An unparalleled mountain lifestyle - live & work where others vacation!

While we appreciate all applications, only qualified candidates and those who are eligible to work in Canada will be contacted.

Applicants who live in the Bow Valley will take priority.

We’re a values-led destination marketing organization committed to sharing this extraordinary place with the world, while advancing the vision to Lead Tourism for Good . This vision inspires action, progress, and hope in Banff and Lake Louise—aiming to bring the community together and show how tourism can be a force for good toward a sustainable future. By working at BLLT, you will help realize this vision and contribute to a positive, inclusive, and innovative workplace.

Banff & Lake Louise Tourism is committed to building a workplace where everyone can succeed and belong. As a Signatory to the 2025 Bow Valley Workplace Inclusion Charter, we are working on commitments this year to build an even more diverse, equitable, and inclusive team environment.

We value a wide range of skills, experiences, and backgrounds and encourage all qualified candidates to apply. We are working to eliminate barriers for applicants and team members from equity-seeking groups. If you can’t apply online or need support during the application or hiring process, please email Robyn, our Manager, People & Culture ( [e-mail] ) to discuss your needs.

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