Office Coordinator

Neogen Care; Ontario; On-site; CAD 40,000 - 55,000; Full time

Job summary

Join a leading provider of home care services as an Office Coordinator in Ontario. This role involves managing office functions, scheduling, and providing support to clinicians and clients. Ideal candidates possess strong communication and organizational skills, with a focus on customer service in a fast-paced environment.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational and time management skills.
• Keen attention to detail.

Responsibilities

• Oversight of all office functions related to scheduling and compliance.
• Managing call-outs and finding appropriate coverage.
• Maintaining schedules for requested services.

Skills

Communication

Organizational Skills

Customer Service

Problem-solving

Education

High School Diploma or GED

Tools

Word Processing Software

Spreadsheet Software

Job description

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Join Our Team of Highly Talented and Committed Clinical Professionals. Become a part of a well-established 5-star rated agency.

Neogen Care’s vision is to transform the way healthcare is provided and received by patients in the home. We strive to improve the quality of patients’ lives with our experienced team of specially trained nurses, therapists, and caregivers. As a leading provider of medical and non-medical home care services, Neogen Care contributes to the future of our community and supports healthy lifestyles. We espouse a culture of professional excellence with a focus on our patients; and to provide our staff with a safe, respectful, inclusive and professional working environment.

We are seeking to add an Office Coordinator to our Southern California Team. This position will be working in our Ontario office location, Monday to Friday, regular business hours.

ESSENTIAL DUTIES :

Under the management of the Administrator / CEO :

• Oversight of all office functions related to scheduling, compliance, general administrative tasks, etc.
• Answering office phone and correspondence, providing internal support to clinicians and staff, and external customer service to our client(s).
• Developing and maintaining company employee schedules (clinicians, therapists, aides, etc.)
• Managing call-outs and finding appropriate coverage.
• Completing data entry and management in company systems / programs.
• Maintaining schedules for requested services and providing them to clients / patients.
• Providing direct support to staff and communicating with supervisors and Department Heads to ensure safe and effective coverage of patients / client's needs.
• Monitoring and ordering inventory for office and clinicians' supplies.
• Managing incoming and outgoing correspondence, including emails, faxes, mail and packages.
• Filing and organizing records, invoices and other important documentation.
• Submitting work orders and scheduling repairs for general office space and equipment.
• Ordering repairs for office equipment and maintenance, connecting with and escorting vendors.
• Office and clerical tasks as directed.

REQUIRED EDUCATION AND EXPERIENCE :

• Strong written and verbal communication skills.
• Excellent organizational and time management skills.
• Great customer service and interpersonal skills.
• Friendly, service-oriented personality.
• Keen attention to detail.
• Problem-solving and basic troubleshooting skills.
• Proficiency with common word processing and spreadsheet software.
• Comfortable in a fast-paced environment.
• Minimum Education : High school Diploma or GED.