Office Clerk

Armour Transportation Group; Bathurst; On-site; CAD 25,000 - 26,000; Full time

Benefits offered by this job

Health & Dental

RRSP employer matching up to 4%

Job summary

Armour Transportation Group is hiring an Office Clerk in Bathurst, NB. The role supports dispatch operations, maintains data flow, and helps ensure smooth terminal operations from 7:00am to 4:00pm, Monday through Friday.

You will enter data, verify driver check-ins, prepare delivery reports, and handle customer inquiries to keep drivers moving and customers satisfied.

Qualifications

• Transportation or logistics experience is an asset.
• CITT or related credential is a plus.
• Familiarity with TMW Systems is advantageous.
• Strong typing and data-entry skills with Word/Excel proficiency.

Responsibilities

• Enter data quickly and accurately to keep operations moving.
• Check drivers in and out efficiently.
• Maintain undelivered reports and complete daily coding.
• Ensure POD (Proof of Delivery) compliance.
• Prepare and distribute On-Time Delivery reports.
• Respond promptly to customer tracing requests.
• Provide dispatch support to ensure timely pickups and deliveries.
• Coordinate with OS&D investigations and dock checks.
• Process AR transactions and handle cash collections.
• Prepare deposits and process credit card payments.
• Scan and organize paperwork (BOLs, PODs).
• Assist with office supply orders and team communications.

Skills

Time management

Organizational skills

Data entry

Typing speed

Microsoft Word

Microsoft Excel

Communication skills

Teamwork

Education

CITT or related credential

Tools

TMW Systems

Microsoft Word

Microsoft Excel

Job description

Description

Join the Armour Team Today!

Bring your energy and organizational skills to a fast-paced environment where every day makes a difference!

Position Overview:

As an Office Clerk, you’ll be the go-to person who keeps our terminal running smoothly. From supporting dispatch operations to ensuring accurate data flow and clear communication, you’ll play a key role in delivering exceptional service to our customers and helping our drivers stay on the move. If you thrive in a dynamic setting and enjoy keeping things running seamlessly behind the scenes—this role is for you.

Location

Bathurst, NB

Schedule

Monday - Friday | 7:00am - 4:00pm

Compensation

$18 - $19/hr

Benefits

Health & Dental | RRSP employer matching up to 4%

What You’ll Do

• Enter data quickly and accurately to keep operations moving
• Efficiently check drivers in and out
• Maintain undelivered reports and complete daily coding
• Ensure POD (Proof of Delivery) compliance
• Prepare and distribute On-Time Delivery reports
• Respond promptly to customer tracing requests
• Support OS&D (Over, Short & Damaged) investigations, including dock checks
• Manage Hold for Pickup items
• Process miscellaneous AR transactions and handle cash collections
• Prepare deposits and process credit card payments
• Scan and organize paperwork (BOLs, PODs, etc.)
• Maintain and clean up the pickup screen
• Provide general dispatch support
• Order office supplies as needed
• Participate in team calls and meetings
• Coordinate timely pickups and deliveries using dispatch tools
• Communicate expectations clearly to drivers
• Verify truck manifests before departure
• Respond quickly and professionally to emails and calls
• Work closely with Dispatch, Dock, Drivers, and other teams to meet customer needs
• Escalate issues to the Terminal Manager or Supervisor as needed
• Support additional tasks and projects as required

What You Bring

• Excellent time-management and organizational skills
• Ability to juggle multiple priorities in a fast-moving environment
• Self-starter with a proactive, solution-driven approach
• Friendly, positive, and team-oriented attitude
• Conflict resolution and negotiation skills
• Open to feedback and continuous improvement
• Strong problem-solving abilities and sound judgment
• Clear, professional communication skills
• Flexibility and adaptability
• Reliable and professional presence

Education & Experience

• Experience in transportation or logistics is an asset
• CITT or other industry-related credentials are a plus
• Familiarity with TMW Systems is an advantage
• Strong skills in Microsoft Word & Excel
• Fast and accurate typing and data entry skills

Ready to be a key player in keeping freight moving and customers happy?