Office Assistant - Seasonal Registration

TSA The Salvation Army TSA; Peterborough; Sur place; CAD 33 000 - 48 000; Plein temps

Résumé du poste

The Salvation Army is seeking a temporary seasonal Office Assistant to support the Christmas program in Peterborough, Ontario. The role involves greeting clients, booking appointments, and assisting with administrative tasks in a busy office environment.

This position requires a high school diploma and at least one year of related experience. Proficiency in Microsoft Office and a willingness to learn the Link2Feed system are essential for success.

Qualifications

• Completed High School.
• Minimum of one year of prior related experience in community-based programs.
• Strong skills in all Microsoft Office products and good working knowledge of email and internet-based programs.

Responsabilités

• Greet walk-ins and assist with booking Christmas Assistance appointments.
• Answer phones to book Christmas Assistance appointments.
• Enter appointments into Link2Feed Database appointment schedule.
• Answer and/or redirect calls regarding questions about the Christmas Assistance Program and other inquiries as appropriate.
• Print off appointment schedule daily for registration staff and volunteers.
• Consult staff and identify areas of concern in daily schedule.
• Assist with general administrative tasks as needed.
• Manage and/or support other staff/volunteers with difficult and urgent client situations.
• Attend staff meetings and complete necessary training as required.
• Perform other position related duties as assigned.

Connaissances

Organization

Communication

Interpersonal skills

Team player

Self-motivated

Discipline

Professionalism

Attention to detail

Problem solving

OH&S compliance

Formation

High School Diploma

Outils

Microsoft Office

Description du poste

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

POSITION PURPOSE SUMMARY

The Office Assistant provides support during the Christmas season on a temporary basis.

ACCOUNTABILITIES

• Greet walk ins and assist with booking Christmas Assistance appointments or inquiries accordingly.
• Answer phones to book Christmas Assistance appointments
• Complete reminder phone calls for guests and volunteers
• Enter appointments into Link2Feed Database appointment schedule.
• Answer and/or redirect calls regarding questions about the Christmas Assistance Program and other inquiries as appropriate.
• Print off appointment schedule daily for registration staff and volunteers.
• Consult staff and identify areas of concern in daily schedule.
• Assist with general administrative tasks as needed.
• Manage and/or support other staff/volunteers with difficult and urgent client situations.
• Attend staff meetings and complete necessary training as required.
• Perform other position related duties as assigned

WORKING CONDITIONS

This is a temporary seasonal position based on 35 hrs per week. Shifts are 8:30am – 4:00pm Monday through Friday, with a ½ hour unpaid lunch. Some flexibility in scheduling may be required. The Supervisor will set the hours of work and work schedule. The working environment is typically in the office in generally agreeable conditions. Required to wear appropriate Salvation Army identification. Ability to lift/move up to 10 lbs. (4.5 kgs) in a safe manner.

EDUCATION, QUALIFICATIONS AND CERTIFICATIONS

Completed High School.

EXPERIENCE AND SKILLED KNOWLEDGE REQUIREMENTS

A minimum of one (1) year of prior related experience working in community-based programs would be a definite asset. Strong skills in all Microsoft Office products and good working knowledge and experience with email and internet-based programs

SKILLS AND CAPABILITIES

• Good organization, strong oral and written communication, and interpersonal skills Self-motivated and disciplined Participate as an active and responsible team member.
• Ability to represent the organization in a professional and engaging manner.
• Attention to detail, problem solving and analytical skills.
• Ability to work with little supervision but also able to accept direction when necessary.
• Maintain information in confidence as required.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
• Treat the property of The Salvation Army with due care and caution.
• Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.
• Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Compensation

Compensation: The target hiring range for this position is $17.95 to $22.08 with a maximum of $26.20. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request.

Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.

Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth.

If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.