Office Assistant, Continuing Education

Saskatchewan Polytechnic; Saskatoon; On-site; CAD 48,000 - 57,000; Full time

Job summary

Saskatchewan Polytechnic is seeking an Office Assistant in Continuing Education to support the delivery of credit and non-credit programs on campus, online and off campus. You will assist faculty, manage enrollments, and maintain records while upholding confidentiality and professionalism.

Ideal candidates have Grade 12 with office education, 2+ years’ experience, and proficiency in MS Word and Excel. The role involves handling communications, document management, and coordinating logistics

Qualifications

• Grade 12 plus a recognized office education or business certificate/diploma.
• Minimum of two years recent and relevant experience performing administrative and clerical work.
• Training and/or experience at the intermediate level in the use of MS Word and Excel.
• Knowledge of common office procedures.
• Effective interpersonal and organizational skills.
• Ability to work independently under generalized supervision.

Responsibilities

• Respond to information requests internally & externally.
• Provide information and assistance to faculty.
• Monitor enrollments on the registration database.
• Verify student records.
• Address client/student concerns and forward as required.
• Process, ship, and track exam requests.
• Create and mail statements of completion.
• Maintain a comprehensive filing system.
• Oversee archiving of office files.
• Provide training and assistance in the setup and operation of office equipment.
• Process incoming and outgoing mail.
• Event planning for workshops and meetings.
• Effective minute taking.

Skills

Interpersonal skills

Organizational skills

Work independently

Education

Grade 12 plus office ed

Tools

MS Word

Excel

Job description

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

Saskatchewan Polytechnic considers the diversity of our workforce to be one our leading strengths and greatest assets. Our employee diversity enhances our ability to meet the needs of an increasingly diverse student population. Currently, approximately 20% of our students are Indigenous. A continued emphasis on the development of a representative workforce is one of Sask Polytech's strategic priorities and, as an organization, we are making significant efforts to attract and retain Indigenous employees.

Competition Number

Competition Number P17851

Posting Title

Posting Title Office Assistant, Continuing Education

Classification

Classification Band 5

Location

Location Saskatchewan Polytechnic Saskatoon Campus

Other Location(s)

Building

Other Building

Date Posted

Date Posted 09/15/2026

Closing Date

Closing Date 09/24/2026

JIQ #

JIQ # 130

Start Date

Start Date 09/21/2026

End Date

Open Until Filled No

Ongoing

Ongoing Yes

Category of work

Category of work Full Time

Bargaining Unit

Bargaining Unit Professional Services

Hours of Work

Hours of Work Regulated 36 hours (5/4 work pattern)

Salary Range

Salary Range $47,697 - $57,010 per year

Temporary Market Stipend

Total Assigned days (AC) / Total Hours per biweekly pay

72 hours bi-weekly

Posting Status

Posting Status Open

Job Duties/Qualifications, Skills and Abilities(QSA)

Job Duties

The incumbent is accountable to the flexible learning consultant. This position is responsible for a diverse range of job functions related to the delivery of credit & non-credit programs and courses on campus, off campus, and online. This position is responsible for maintaining and ensuring an efficient and effective level of support services essential to the delivery of these programs and courses offered provincially, nationally, or internationally.
This position provides information and support to a diverse group of internal and external clients interested in Saskatchewan Polytechnic programs and courses. The incumbent is expected to develop both general and specialized knowledge in the programs and courses and apply that knowledge independently.
The incumbent must be comfortable with technology, proficient with computers, student information systems (for example Banner portal and Saskatchewan Polytechnic website).
The incumbent is committed to adult education and works daily in a culturally diverse dynamic and fast paced environment. Maintaining a professional image and understanding the importance of "going the extra mile” level of service is essential. Confidentiality and sensitivity to individual student situations and using problem solving and critical thinking skills are crucial. The incumbent provides professional support to faculty (this includes coordination of the delivery of courses, workshops and labs).

QUALIFICATIONS, SKILLS, ABILITIES AND EXPERIENCE

Specific Accountabilities

• Respond to information requests internally & externally
• Provide information and assistance to faculty
• Monitor enrollments on the registration database
• Verify student records
• Address client/student concerns and forward as required
• Proofread, edit, and format documents Manage the administrative process and delivery of Continuing Education programs and courses online, on, and off campus
• Send out information packages
• Order manuals, resources and supplies
• Process, ship, and track exam requests
• Create and mail statements of completion
• Query access to Banner for checking student contact information, cross referencing class lists, and student history General administrative support
• Maintain a comprehensive filing system
• Oversee archiving of office files
• Provide training and assistance in the set up and operation of office equipment
• Process incoming and outgoing mail
• Plan and implement processes for improved efficiency and communication
• Event planning for workshops, orientation events and meetings
• Effective minute taking
• Photocopying, printing, and scanning Database management
• Maintain and enter data on reporting spreadsheets
• Monitor and enter data in databases Course set-up and maintenance
• Assist administrator with setup and maintenance of sections
• Cancel sections and notify students as needed
• Review CE website for accuracy Communication and Problem Solving
• Collaborate with internal and external stakeholders to build processes for effective communication and conflict resolution
• Develop and manage professional relationships with internal and external stakeholders
• Maintain a high level of confidentially and privacy
• Adhere to the CE Customer Service Charter
• Communicate professionally and in a timely manner via email, phone, Zoom, and Teams

Duties

Required Qualifications, Skills and Abilities (QSA)

• Grade 12 plus a recognized office education or business certificate/diploma or an equivalent combination of education, training and experience.
• Minimum of two years recent and relevant experience performing administrative and clerical work.
• Training and/or experience at the intermediate level in the use of common software packages, i.e. MS Word and Excel.
• Knowledge of common office procedures.
• Effective interpersonal skills.
• Effective organizational skills.
• Ability to work independently under generalized supervision.