Office Assistant

University of Manitoba; Winnipeg; On-site; CAD 40,000 - 50,000; Full time

Job summary

The University of Manitoba is seeking a vital contributor to support the James W. Burns Executive Education Centre, focusing on the administration, program delivery, and client engagement. The ideal candidate will have strong customer service skills, experience with events, and a commitment to fostering a collaborative work environment. This role offers a dynamic workplace with comprehensive benefits and potential for professional development.

Benefits

Comprehensive group benefits and pension plan

Competitive vacation time

Employee and Family Assistance Program

Professional development opportunities

Qualifications

• Completion of a formal training program from a recognized institution required.
• Experience with external clients from industry or government.
• Demonstrated track record in customer service.

Responsibilities

• Manage food services and host program days.
• Prepare program materials and oversee registration for programs.
• Act as a Zoom Host for virtual sessions.

Skills

Customer Service

Teamwork

Public Speaking

Communication

Education

Formal training in a related discipline

Tools

Microsoft PowerPoint

Microsoft Excel

Job description

The University of Manitoba is a driving force of innovation, discovery and advancement. Our momentum is propelled by our campus community – UM faculty, staff and students whose determination and curiosity shape our world for the better. Our teaching, learning and work environment is uniquely strengthened and enriched by Indigenous perspectives. With two main campuses in Winnipeg, satellite campuses throughout Manitoba, and world-wide research, UM’s impact is global.

Discover outstanding employee benefits, experience world-class facilities and join a dynamic community that values reconciliation, sustainability, diversity, and inclusion. We are one of Manitoba’s Top Employers and one of Canada’s Best Diversity Employers. At the University of Manitoba, what inspires you can change everything.

The opportunity:

This position plays a vital role in the effective administration and seamless delivery of programs at the James W. Burns Executive Education Centre. Key responsibilities include managing food services, hosting program days, preparing program materials, and overseeing registration for open enrolment short programs. Food service tasks involve ordering, receiving, setting up meals and coffee breaks, and handling payments through EPIC. Program hosting includes classroom setup and cleanup, maintaining a tidy environment, managing dishwashing, and preparing rooms for subsequent sessions. For virtual sessions, the individual acts as a Zoom Host, providing real-time logistical support during classes.

Additionally, this role is responsible for preparing both physical and digital program materials, such as folders, name cards, and evaluation forms, and generating evaluation reports. Registration management duties include tracking enrolments and serving as the main point of contact for participants throughout the process. The position also includes maintaining office supply inventory and performing light administrative tasks as needed. Together, these responsibilities support the Centre’s commitment to delivering high-quality executive education programs.

The qualifications and experience we’re looking for:

• Completion of a formal training program of studies in a related discipline from a recognized institution is required.
• Experience working with external clients (from industry, government, etc.) is essential
• Strong customer service experience with a demonstrated track record.
• Demonstrated experience working with the public in a sales/customer service/support role is required.
• Demonstrated experience working in a small team environment
• Experience working with events.
• Experience working with caterers on menu planning, placing and receiving orders (including addressing dietary restrictions) and meal presentation.
• Experience delivering PowerPoint presentations and public speaking.
• Working knowledge of current policies and procedures at the James W. Burns Executive Education Centre.
• Basic knowledge of general office practices with the ability to organize and prioritize standard clerical functions.
• Proficiency with introductory to intermediate functions of computer software applications
• Intermediate computer skills.
• Proficiency associated with word processing applications such as creating standard tables, inserting images within a document.
• Able to perform operations associated with developing and formatting a spreadsheet and using basic formulas and functions.
• Demonstrate introductory level skills such as creating, formatting and preparing presentations.
• Able to open a database and enter or edit data in tables.
• Ability to independently apply policies and procedures to respond to participant inquiries.
• Satisfactory work record, including satisfactory attendance and punctuality, is required.
• Must be able to work flexible hours, including evenings and weekends.
• Occasional travel may be required.

Why the University of Manitoba?

Along with being one of Manitoba’s top employers, we are proud to provide a collaborative and enriching work environment. In addition to a strong compensation package with a competitive salary, the University provides an exceptional workplace that includes:

• Comprehensive group benefits and pension plan.
• Competitive vacation time.
• Employee and Family Assistance Program.
• A full spectrum of professional development opportunities.

Apply today through the University of Manitoba’s recruitment site, UM Careers: https://viprecprod.ad.umanitoba.ca/DEFAULT.ASPX?REQ_ID=38581

Closing Date: June 6, 2025

Applications will only be accepted if you apply on UM Careers.

The University of Manitoba is committed to the principles of equity, diversity & inclusion and to promoting opportunities in hiring, promotion and tenure (where applicable) for systemically marginalized groups who have been excluded from full participation at the University and the larger community including Indigenous Peoples, women, racialized persons, persons with disabilities and those who identify as 2SLGBTQIA+ (Two Spirit, lesbian, gay, bisexual, trans, questioning, intersex, asexual and other diverse sexual identities).

If you require accommodation supports during the recruitment process, please contact [e-mail] or 204-474-7195. Please note this contact information is for accommodation reasons only.

Application materials, including letters of reference, will be handled in accordance with the protection of privacy provisions of The Freedom of Information and Protection of Privacy Act (Manitoba). Please note that curriculum vitae will be provided to participating members of the search process.