Ocean Import Coordinator

Rhenus SE & Co. KG; British Columbia; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading logistics company is seeking a dedicated individual to manage ocean freight operations. This role involves effective communication with clients and agents, negotiating rates, and ensuring timely updates on shipments. The ideal candidate will be detail-oriented, capable of handling financial transactions, and adept at problem-solving in a fast-paced environment.

Responsibilities

• Communicating with agents and clients for smooth information exchange.
• Negotiating rates with ocean freight carriers for best deals.
• Issuing invoices accurately and on time.

Job description

· Communicating clearly with agents and clients for smooth information exchange

· Entering and sending pre-alerts to keep customers and agents informed about ocean shipment arrivals

· Preparing, managing, and sending status reports to clients

· Negotiating rates with ocean freight carriers to get the best deals

· Keeping track of shipments with sea carriers and agents for real-time updates

· Filling in and issuing bills, bills of lading, and other documents accurately

· Updating clients and agents on the status of their shipments regularly

· Arranging pick-ups from shippers in an organized and timely manner

· Issuing invoices accurately and on time

· Handling intents to claim when needed, following the right procedures

· Keeping track of pending charges and manage financial transactions carefully

· Approving payables following established financial processes

· Working with agents and carriers to update and reconcile costs efficiently

· Sending out profit share requests on time

· Dispatching and follow up on Proof of Deliveries (POD’s)

· Closing files accurately and on time

· Keeping the Client status report maintained and updated

· Solving problems effectively as they arise

· Performing any other job-related duties assigned with dedication and care