Ocean Import Coordinator

Rhenus SE & Co. KG; Richmond; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading logistics company is seeking a dedicated professional to manage ocean freight shipments. Responsibilities include communication with clients and agents, managing status reports, negotiating rates, and ensuring timely deliveries. The ideal candidate will demonstrate strong organizational skills and attention to detail.

Responsibilities

• Communicating with agents and clients for smooth information exchange.
• Negotiating rates with ocean freight carriers.
• Issuing invoices accurately and on time.

Job description

· Communicating clearly with agents and clients for smooth information exchange

· Entering and sending pre-alerts to keep customers and agents informed about ocean shipment arrivals

· Preparing, managing, and sending status reports to clients

· Negotiating rates with ocean freight carriers to get the best deals

· Keeping track of shipments with sea carriers and agents for real-time updates

· Filling in and issuing bills, bills of lading, and other documents accurately

· Updating clients and agents on the status of their shipments regularly

· Arranging pick-ups from shippers in an organized and timely manner

· Issuing invoices accurately and on time

· Handling intents to claim when needed, following the right procedures

· Keeping track of pending charges and manage financial transactions carefully

· Approving payables following established financial processes

· Working with agents and carriers to update and reconcile costs efficiently

· Sending out profit share requests on time

· Dispatching and follow up on Proof of Deliveries (POD’s)

· Closing files accurately and on time

· Keeping the Client status report maintained and updated

· Solving problems effectively as they arise

· Performing any other job-related duties assigned with dedication and care