Nursing Scheduling Clerk

Winnipeg Regional Health Authority; Winnipeg; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a forward-thinking health care organization as a Nursing Scheduling Clerk, where you will play a vital role in ensuring smooth staffing operations within the Nursing Department. This position involves maintaining scheduling and attendance records for a large team, collaborating closely with management to address staffing needs. You will contribute to a culture of excellence in health care services while supporting a diverse community. If you are detail-oriented, possess strong communication skills, and thrive in a dynamic environment, this opportunity is perfect for you to grow your career in the health sector.

Qualifications

• Knowledge of computer scheduling programs and office practices.
• Ability to handle pressure and manage time effectively.

Responsibilities

• Responsible for staffing replacements and maintaining attendance records.
• Promotes good public relations within the Nursing Department.

Skills

Computer proficiency

Effective communication

Time management

Interpersonal skills

Typing speed (65 wpm)

Education

Secondary school education

Formal secretarial program

Tools

ESP software

Word processing software

Job description

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Employer: Winnipeg Regional Health Authority

Department / Unit: HR Scheduling

Job Stream: Non-Clinical

Union: Non Union

Anticipated Start Date: 04/21/2025

FTE: 0.60

Work Arrangement: In Person

Daily Hours Worked: 7.50

Annual Base Hours: 1950

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

Directly accountable to the Scheduling Manager. The Nursing Scheduling Clerk is responsible for daily and weekly staffing replacements in collaboration with the Managers, Health Services/Resident Care/Nursing Coordinators and Associate Director(s). Provides support to Nursing Services by maintaining scheduling and attendance records for in excess of 600 employees in the Nursing Department, using a computerized scheduling program. Answers enquiries from nursing staff pertaining to contract benefits, complaints and interpretation of pay statements. Promotes good public relations between the Nursing Department, Nursing Units and other Centre Departments.

Performs all duties in accordance with established health and safety regulations/guidelines, policies and procedures (e.g., utilizing personal protective equipment as per safe work procedures). Notifies their Manager or their designates (i.e., supervisors) of all occurrences, injuries, illnesses, or safety and health concerns which are likely to harm themselves, their co-workers, or any others who enter the premises.

Experience

• Experience in personal computers, ESP and word processing software.
• Experience in drafting correspondence, processing mail and receiving and directing callers.

Education (Degree/Diploma/Certificate)

• Successful completion of secondary school education.
• Formal educational program related to secretarial skills required and/or equivalent work experience.

Certification/Licensure/Registration

Not Applicable

Qualifications and Skills

• Demonstrates knowledge and support of:
  • The vision, values, goals, and objectives of the Winnipeg Regional Health Authority and the Deer Lodge Centre.
  • The Deer Lodge Centre's Mission Statement, Residents Bill of Rights and Code of Conduct.
  • Personal Health Information Act, Protection of Persons in Care Act, Workplace Hazardous Material Information System (WHMIS), Principles of Routine Practices (Universal Precautions) and other legislated acts.
• Knowledge of collective Agreements and Agency contracts.
• Knowledge of computer scheduling programs in order to compile, maintain, analyze and compare necessary staffing reports.
• Knowledge of budgetary constraints.
• Knowledge of general office practices, filing procedures.
• Ability to communicate effectively orally and in writing.
• Ability to set priorities and manage time effectively.
• Ability to handle pressure situations and meet varied and unexpected demands.
• Ability to interpret and advise regarding Collective Agreement provisions.
• Effective interpersonal communication.
• Typing speed in English at a minimum of 65 words per minute with a maximum 5% error rate.
• Initiative, tactful and courteous.
• Self-directed, innovative.
• Cooperative, flexible, reliable.

Physical Requirements

• May be required to work extended hours.
• May involve exposure to disease, radiation, toxic materials, noise, allergens, etc.
• May encounter aggressive and/or agitated patients/residents/staff/visitors.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.