NTT DATA (Formerly Sierra) Resource Manager for Government Clients

NTT DATA Services; Ottawa; On-site; CAD 80,000 - 110,000; Full time

Job summary

A leading company in technology services is seeking a Resource Management Senior Specialist to manage Task Authorizations for federal clients in Ottawa. The successful candidate will build client relationships, oversee contract compliance, and enhance resource management strategies. This role requires a Bachelor's degree and significant experience in resource sourcing and federal procurement processes.

Qualifications

• At least 5 years of experience managing TAs, SOWs, or similar contracts.
• Knowledge of Canadian federal procurement and contracting processes.
• Ability to obtain and sustain Secret Security clearance.

Responsibilities

• Develop and maintain strong relationships with key client contacts.
• Manage responses to TAs and Statements of Work.
• Monitor TA budgets, utilization, and profitability.

Skills

Resource sourcing

Networking

Database management

Interpersonal skills

Communication skills

Education

Bachelor's degree in Human Resources

Bachelor's degree in Business Administration

Job description

NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

Job Title :

Resource Management Senior Specialist

Reporting to : Senior Vice President, Canada Public Sector

Overview

We are seeking a proactive and detail-oriented Resource Manager focused on managing Task Authorizations (TAs) for our Federal Government clients in Ottawa, Ontario, Canada. This role is crucial in facilitating timely, compliant, and effective responses to government-issued TAs, aligning internal resources, and building strong client relationships.

Key Responsibilities :

1. Develop and maintain strong relationships with key client contacts on assigned accounts.
2. Promote NTT DATA’s capabilities and services to generate new Task Authorizations under existing contracts.
3. Maintain an accurate pipeline of upcoming Task Authorization opportunities.
4. Review, coordinate, and manage responses to TAs and Statements of Work, ensuring compliance, accurate completion of grids, and appropriate resource pricing.
5. Manage scope changes in TAs, processing amendments or change requests.
6. Collaborate internally to identify suitable resources, define skill gaps, and develop external sourcing strategies (e.g., LinkedIn, vendor networks).
7. Establish and maintain a network/database of qualified external resources, tracking skills, clearances, availability, and rates.
8. Conduct quality reviews and gather feedback on TA deliverables and resources, liaising with stakeholders.
9. Work with leadership and operations to ensure timely government contract reporting.
10. Monitor TA budgets, utilization, and profitability, providing efficiency recommendations.

Qualifications and Experience :

1. Bachelor's degree in Human Resources, Business Administration, or related field.
2. At least 5 years of experience managing TAs, SOWs, or similar contracts, preferably within the federal government.
3. Proven experience in resource sourcing, networking, and database management.
4. Knowledge of Canadian federal procurement and contracting processes.
5. Ability to build and maintain professional relationships with government clients.
6. Strong interpersonal and communication skills.
7. Ability to obtain and sustain Secret Security clearance.
8. Fluency in English; French is an asset.

About NTT DATA

NTT DATA is a $30 billion global leader in business and technology services, serving 75% of the Fortune Global 100. We are committed to innovation, optimization, and transformation for our clients’ long-term success. As a Top Employer, we have diverse experts worldwide and a strong partner ecosystem. Our services span business/technology consulting, AI, data solutions, industry-specific services, and infrastructure management. Part of NTT Group, we invest over $3.6 billion annually in R&D to advance digital and AI infrastructure. Visit us at us.nttdata.com

We strive to make https://us.nttdata.com accessible to all users. For accessibility support or application assistance, contact us at https://us.nttdata.com/en/contact-us. NTT DATA is an equal opportunity employer, considering all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. For more details, see our EEO policy and related information.