NTT DATA (Formerly Sierra) Resource Manager for Government Clients

NTT DATA; Ottawa; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Resource Management Senior Specialist to enhance client relationships and manage Task Authorizations for Federal Government clients. This role is pivotal in ensuring compliance and effective responses to government-issued TAs. The ideal candidate will possess strong interpersonal skills and a deep understanding of Canadian federal procurement processes. Join a forward-thinking organization committed to innovation and transformation, where your contributions will shape the future of business and technology services. If you are proactive and detail-oriented, this opportunity is perfect for you.

Qualifications

• 5+ years managing Task Authorizations or similar contracts.
• Proven experience in resource sourcing and database management.

Responsibilities

• Develop and maintain relationships with key client contacts.
• Manage responses to Task Authorizations ensuring compliance.
• Monitor budgets and profitability of Task Authorizations.

Skills

Resource Management

Client Relationship Management

Task Authorization Management

Database Management

Interpersonal Skills

Communication Skills

Knowledge of Procurement Processes

Networking

Education

Bachelor's degree in Human Resources

Bachelor's degree in Business Administration

Job description

Req ID: 319510

NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Resource Management Senior Specialist to join our team in Ottawa, Ontario (local only, no remote).

Reporting to: Senior Vice President, Canada Public Sector

NTT DATA is looking for a proactive and detail-oriented Resource Manager focused on managing Task Authorizations (TAs) for our Federal Government clients. This role is crucial in ensuring timely, compliant, and effective responses to government-issued TAs, aligning internal resources and fostering strong client relationships.

Key Responsibilities:

• Develop and maintain strong relationships with key client contacts on assigned accounts.
• Promote NTT DATA’s capabilities to generate new Task Authorizations under existing contracts.
• Maintain an accurate pipeline of upcoming Task Authorization opportunities.
• Review, coordinate, and manage responses to TAs and Statements of Work, ensuring compliance, accurate completion of grids, and appropriate resource pricing.
• Manage scope changes in TAs, processing amendments or change requests.
• Collaborate internally to identify suitable resources, define skill gaps, and develop external sourcing strategies (e.g., LinkedIn, vendor networks).
• Establish and maintain a network/database of qualified external resources, tracking skills, clearances, availability, and rates.
• Conduct quality reviews and gather feedback on TA deliverables and resources, liaising with internal and client stakeholders.
• Work with leadership and operations to ensure accurate government contract reporting.
• Monitor budgets, utilization, and profitability of TAs, recommending efficiencies and improvements.

Qualifications and Experience:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• At least 5 years of experience managing TAs, Statements of Work, or similar contracts, preferably within the federal government.
• Proven experience in resource sourcing, networking, and database management.
• Knowledge of Canadian federal government procurement and contracting processes.
• Ability to build and maintain professional relationships with government clients.
• Strong interpersonal and communication skills.
• Ability to obtain and maintain Secret Security clearance.
• Fluency in English; French is an asset.

About NTT DATA:

NTT DATA is a $30 billion global leader in business and technology services, serving 75% of the Fortune Global 100. We are committed to innovation, optimization, and transformation, with experts in over 50 countries and a broad partner ecosystem. Our services include consulting, data and AI, industry solutions, and application development and management. As part of the NTT Group, which invests over $3.6 billion annually in R&D, we are shaping the digital future. Visit us at us.nttdata.com.

For accessibility support, contact us at https://us.nttdata.com/en/contact-us. NTT DATA is an equal opportunity employer. For more information on EEO rights and policies, please visit the provided links.