NPS Product Owner: Sprint & Backlog Champion

Tiger Analytics; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

Tiger Analytics, Toronto-based analytics consultancy, seeks an experienced Product Owner to drive the NPS delivery roadmap and backlog execution. You will work with business stakeholders and development teams to translate needs into deliverables and ensure alignment with sprint cycles.

You will write user stories, coordinate testing, and support releases, leveraging Jira and SQL to validate data and outcomes. CSPO/SAFe PO/PM certifications are preferred for this role.

Qualifications

• Bachelor’s degree in Business, Information Systems, Engineering, Supply Chain, or a related field
• 5+ years’ experience serving as a Product Owner, Product Analyst, Business Analyst, or similar delivery role in an Agile environment
• 3+ years’ experience supporting agile delivery, sprint execution, testing, and release coordination
• Strong Jira experience
• Working knowledge of SQL
• Experience supporting enterprise workflow, product setup, or business process transformation initiatives preferred
• Experience working with cross-functional stakeholders in product, process, or systems environments
• Familiarity with Appian or similar workflow / low-code platforms preferred
• Experience supporting backlog management in a multi-stakeholder environment
• Experience in manufacturing, consumer products, or related enterprise environments preferred
• Certified Scrum Product Owner (CSPO), SAFe PO/PM, or equivalent certification preferred

Responsibilities

• Manage and maintain the product backlog for NPS-related delivery
• Support sprint execution by refining work items and coordinating with development teams
• Write user stories and obtain confirmation from process owner before work is finalized for development
• Coordinate testing activities, including UAT planning, issue tracking, and feedback consolidation
• Capture business feedback and translate it into actionable backlog updates
• Support release readiness and production deployment activities
• Partner with requirements and process resources to validate story readiness before development begins
• Help ensure work entering development is sufficiently defined, prioritized, and aligned to business need
• Use Jira to manage work intake, prioritization, and sprint tracking
• Use SQL as needed to support analysis, validation, or investigation of business and system data
• Collaborate cross-functionally with business, process, and technical teams to support delivery objectives

Skills

Backlog management

Sprint execution support

UAT coordination

Release readiness

Requirements validation

Cross-functional coordination

Communication

Analytical problem solving

Cross-team collaboration

Organizational skills

Education

Bachelor’s degree in Business, Information Systems, Engineering, Supply Chain, or a related field

Certified Scrum Product Owner (CSPO)

SAFe PO/PM certification

Tools

Jira

SQL

Appian or similar workflow platforms

Job description

Tiger Analytics, Toronto-based analytics consultancy, seeks an experienced Product Owner to drive the NPS delivery roadmap and backlog execution. You will work with business stakeholders and development teams to translate needs into deliverables and ensure alignment with sprint cycles.

You will write user stories, coordinate testing, and support releases, leveraging Jira and SQL to validate data and outcomes. CSPO/SAFe PO/PM certifications are preferred for this role.