Product Owner - NPS (New Product Setup)

Tiger Analytics Inc.; Toronto; On-site; CAD 90,000 - 125,000; Full time

Job summary

Tiger Analytics is seeking a Product Owner to manage the NPS backlog, drive sprint execution, and translate business needs into ready-for-delivery stories. You will write user stories, coordinate UAT, and track progress with Jira, while collaborating with stakeholders across processes and technology.

The role emphasizes release readiness, alignment of work to business goals, and the use of SQL for data validation. A CSPO/SAFe PO or equivalent certification is preferred.

Qualifications

• Bachelor’s degree in Business, Information Systems, Engineering, Supply Chain, or related field.
• 5+ years’ experience as Product Owner/analyst in Agile environment.
• 3+ years’ experience supporting agile delivery, sprint execution, testing, and release coordination.
• Strong Jira experience.
• Working knowledge of SQL.
• Experience with enterprise workflow/product setup or business process transformation preferred.
• Experience working with cross‑functional stakeholders in product/process environments.
• Familiarity with Appian or similar low‑code platforms preferred.
• Experience supporting backlog management in multi-stakeholder environments.
• Experience in manufacturing, consumer products, or related enterprise environments preferred.
• CSPO/SAFe PO/PM or equivalent preferred.

Responsibilities

• Manage and maintain the product backlog for NPS-related delivery.
• Support sprint execution by refining work items and coordinating with development teams.
• Write user stories and obtain confirmation from process owner before work is finalized for development.
• Coordinate testing activities, including UAT planning, issue tracking, and feedback consolidation.
• Capture business feedback and translate it into actionable backlog updates.
• Support release readiness and production deployment activities.
• Partner with requirements and process resources to validate story readiness before development begins.
• Help ensure work entering development is sufficiently defined, prioritized, and aligned to business need.
• Use Jira to manage work intake, prioritization, and sprint tracking.
• Use SQL as needed to support analysis, validation, or investigation of business and system data.
• Collaborate cross-functionally with business, process, and technical teams to support delivery objectives.

Skills

Backlog management

Sprint execution

UAT coordination

Release readiness

Requirements validation

Cross-functional coordination

Communication skills

Analytical problem solving

Cross-domain collaboration

Issue management

Education

Bachelor’s degree in Business/IS/Engineering/Supply Chain

Tools

Jira

SQL

Job description

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner. The Product Owner is responsible for supporting execution of the New Product Setup (NPS) roadmap by managing backlog readiness, coordinating sprint activities, and ensuring business needs are translated into delivery outcomes. This role partners closely with business stakeholders, developers, testers, and process teams to support efficient sprint execution, capture feedback, and prepare releases for deployment. The role will initially focus on NPS and may expand to support additional processes over time.

Key Responsibilities

• Manage and maintain the product backlog for NPS-related delivery
• Support sprint execution by refining work items and coordinating with development teams
• Write user stories and obtain confirmation from process owner before work is finalized for development
• Coordinate testing activities, including UAT planning, issue tracking, and feedback consolidation
• Capture business feedback and translate it into actionable backlog updates
• Support release readiness and production deployment activities
• Partner with requirements and process resources to validate story readiness before development begins
• Help ensure work entering development is sufficiently defined, prioritized, and aligned to business need
• Use Jira to manage work intake, prioritization, and sprint tracking
• Use SQL as needed to support analysis, validation, or investigation of business and system data
• Collaborate cross-functionally with business, process, and technical teams to support delivery objectives

• Bachelor’s degree in Business, Information Systems, Engineering, Supply Chain, or a related field
• 5+ years’ experience serving as a Product Owner, Product Analyst, Business Analyst, or similar delivery role in an Agile environment
• 3+ years’ experience supporting agile delivery, sprint execution, testing, and release coordination
• Strong Jira experience
• Working knowledge of SQL
• Experience supporting enterprise workflow, product setup, or business process transformation initiatives preferred
• Experience working with cross-functional stakeholders in product, process, or systems environments
• Familiarity with Appian or similar workflow / low-code platforms preferred
• Experience supporting backlog management in a multi-stakeholder environment
• Experience in manufacturing, consumer products, or related enterprise environments preferred
• Certified Scrum Product Owner (CSPO), SAFe PO/PM, or equivalent certification preferred

Skills:

• Backlog management and prioritization
• Sprint execution support
• UAT coordination and defect tracking
• Release readiness and deployment support
• Requirements validation and story readiness assessment
• Cross-functional stakeholder coordination
• Strong written and verbal communication
• Analytical problem solving
• Ability to work effectively across business and technical teams
• Strong organizational and issue management skills

Significant career development opportunities exist as the company grows. The position offers a unique opportunity to be part of a small, fast-growing, challenging and entrepreneurial environment, with a high degree of individual responsibility.

Tiger Analytics provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, national origin, ancestry, marital status, protected veteran status, disability status, or any other basis as protected by federal, state, or local law.